PROFILE
Thorough and detail-oriented with 7+ years of experience in technical writing, information systems, and operations security (OPSEC). Well-organized with an exceptional ability to manage multiple projects, tasks and priorities effectively. Adaptively communicates and presents to technical and non-technical audiences. Core competencies:
• Information Security • Configuration Management • User Support & Training
• DIACAP Implementation • Incident Response • Validation & Verification
• Risk Assessment • Desktop Publishing • Technical Research
PROFESSIONAL EXPERIENCE
BOOZ | ALLEN | HAMILTON, San Antonio, Texas 2014 – Present
Cyber Security Solutions Engineer / Architect
• Provides Tier 2 Public Key Infrastructure/Enabling (PKI/PKE) telephone and e-mail helpdesk support for the United States Air Force (USAF) world-wide.
• Tracks and reports trending issues using BMC Track-It! helpdesk ticketing software, and collaborates with teams to develop long-term resolution strategies.
• Produces technical documentation for software development/testing, website content, and user support (tutorials, guides, etc.).
• Coordinates document control and configuration management processes in SharePoint.
JACOBS WEAPONS SYSTEMS GROUP (WSG), Ridgecrest, California 2010 – 2014
Technical Writer / Information Assurance Officer (IAO)
• Documented and reported the security posture of systems through the Enterprise Mission Assurance Support Service (eMASS); successfully obtained and retained Authority to Operate (ATO) for multiple test environments, platforms, systems, networks, and enclaves under the purview of the F/A-18 and EA-18G Advanced Weapons Laboratory.
• Performed risk and vulnerability assessments on system hardware and software installations; Windows Security Audit Logs; emission security (TEMPEST); Security Technical Implementation Guides (STIGs); Information Assurance Vulnerability Alerts and Bulletins (IAVA/IAVBs).
• Established and annually tested policies and procedures for configuration management, information system security, incident response, disaster recovery and contingency planning.
• Developed and delivered Dept. of Defense (DoD) information security awareness and training programs for employees.
• Evaluated and enforced security policies and compliance in facilities, network/system designs, acquisitions, and hardware/software upgrades; developed risk management solutions and strategies to mitigate or remediate vulnerabilities; pioneered and streamlined processes to save resources.
• Facilitated the investigation, documentation, reporting, prosecution and corrective actions following security incidents and violations.
SAALEX SOLUTIONS, INC., Ridgecrest, California 2007 – 2009
Technical Editor / Assistant Facility Security Officer
• Edited and formatted initial operational capability (IOC) validation reports for NAVAIR validation and verification, training, test and evaluation (T&E/DT&E/OT&E) purposes.
• Performed research and collaborated with engineers and subject-matter-experts on weapon simulators.
• Compiled user guides and technical manuals for employees.
• Served as the Assistant Facility Security Officer (FSO) in charge of managing classified material, certifying classified systems, and preparing for Defense Security Service (D...
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