A “Do it all” Network & Systems Administrator with experience across a wide range of platforms, from desktop systems through complex networks and telephone systems. A proven history of flexibility and an adaptability to provide unique support solutions for both day-to-day and complex problems. Looking for a Windows based Systems & Network Administration role.
Enterprise level print server/queue management, mixed HP & Xerox environments
Microsoft Windows 95, 98, NT, 2000, and XP Desktop Operating Systems
MS Windows NT, 2000, and 2003 Server, including Clustering, DHCP, DNS, WINS, IIS, & Active Directory
HP, Compaq & Dell Servers and Desktops including Insight Manager, and RIB/RILOE remote access
Cisco 1000 & 4000 series Router, 3005 VPN Concentrator, and PIX 515 Firewall
TCP/IP Routing and switching
Network Management via SNMP (Solarwinds & Silverback’s InfoPortal)
McAfee and Symantec Anti-Virus Products
Troubleshooting & resolution of Network, Server, and PC related issues.
Sr. Systems Engineer, Fidelity Investments, Merrimack, NH Nov 04 – June 10
Full time position providing file, print, and FAX-MFD (RightFax) server support to internal users.
* Developed print server disaster recovery plan to reduce downtime in the event of a server failure to less than 1 hour.
* Converted 5500+ printing queues from HP device specific drivers to HP Universal Print Driver, while removing obsolete queues, standardizing queue configurations, and converting all capable printers to duplex operation. Projected annual paper cost savings in excess of $150,000, with additional savings due to reduced support complexities. Completed using internally developed tools.
* Introduced clustered printing servers to the Fidelity environment, reducing DR potential, enhanced stability, and ease of administration. Project consolidated SPOF print servers to a robust clustered or NLB environment.
* Involved in a variety of system standardization projects, including file space capacity, and printer configurations.
* Acted as primary technical contact with HP & Xerox for technical issue escalation.
* Provided Print SME consulting to other internal groups both domestic and international.
* Collaborated on Windows share to EMC share migrations of 85+ TB of data, leading to decommissioning of more than 80 servers. Project included shifting of FTP environment from individual Windows File Servers to a new FTP server farm.
* Scheduled routine maintenance, data migrations, standardization and patching efforts with business unit contacts, insuring work performed did not interfere with production by utilizing change management procedures.
* Successful collaboration with India based team resources on file & print related projects during off business hour changes.
* Represented Print Server team with setting of standards, documentation, and SLA reporting for ISO 20000 on-boarding of the Print Service.
Sr. Network Engineer, Aegis Associates, Watertown, MA Oct 03 – Sept 04
Full time position providing support and maintenance of customer networks and Microsoft Windows based systems.
* Provided proactive system & network monitoring, emergency repairs, patches and upgrades.
* Identified unfilled needs of customer and reported to sales possible opportunities for future upgrades to LAN and WAN infrastructure.
Systems Administrator, AllEnergy Gas & Electric Marketing, Waltham, MA July 02 – Oct 03
Contract position providing Network & Systems management for a Windows NT / 2000 and Cisco based Network of 70 users, consisting of 4 locations in 3 states. Supported products also included Panasonic fax machines, Xerox copiers, HP printers, and a Lucent Definity telephone system.
* 100% elimination of Internet outages, critical due to the time sensitive nature of natural gas contract executions via web based systems. Accomplished via upgrade of network infrastructure to provide automatic fail over and load sharing for both inbound and outbound Internet connections, focusing on physical diversity of network paths by implementing a wireless connection to compliment the copper based T1 connection.
* Coordinated switchover of WAN network links to new provider, following the C&W frame relay network divestiture.
* Installed a Cisco PIX 515 firewall & a Cisco 3005 VPN concentrator, allowing for greater security, and enhanced connectivity to home users and remote offices served via stand-alone Internet connections.
* Introduced network management software (Solar Winds) to study server, and network utilization, and provide alerting in the event of outage, poor performance, or over utilization.
* Recommended, configured, and deployed the use of XP Remote Desktop connections (Terminal Services) in order to more efficiently allow use of large, intensive applications by remote and home offices, and better utilize available network bandwidth.
* Managed and implemented physical move of corporate data systems and network infrastructure to new location following downsizing of the company. Solely responsible for coordinating with ISP for move and reconfiguration of network systems.
Systems Administrator, AdvantaCare, Danvers, MA Dec. 01 – Dec. 02
Contract position providing support and administration of a Windows 2000 and Windows NT network.
* Configured network management tools to alert during network outages.
* Redesigned backup strategy for more efficient use during backup and restoration emergencies.
* Supervised ISP change, reconfiguring network and DNS entries for proper routing of web traffic.
* Provided network and server overhaul to provide enhanced security, and efficient use of equipment.
* Redesigned network closet / server room for easier maintenance and additions to network.
Sales Engineer, SilverBack Technologies, Billerica, MA April 00 - Sept. 01
Pre and post sales support and installations of the SilverBack InfoPortal Service, a Linux based, web enabled, network management tool, monitoring Win32, selected Unix, SNMP capable network platforms, databases, and other e-commerce applications for faults, performance, and security issues.
* Consulted with prospective clients to identify requirements and value proposition for network monitoring.
* Maintained client relationships beyond installation, to explore future features, enhancements to the service, and to recommended network improvements based on SilverBack generated reports. Identified future up-sell opportunities, and assured customer satisfaction and service renewal opportunities
* Trained customers and fellow staff in operation ...
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