Objective: To Apply My Academic, Interpersonal, Negotiation, and Organizational Skills to the Complex and Dynamic Field of Medical Management and Operations.
Experience:
April 2007 National Seating and Mobility, New Hampshire
To ATP, Branch Manager
Present
„« Implement, And Maintain Company Policies And Procedures
„« Oversee Sales Staff Goals And Sales Figures And Create Corrective Actions As Necessary
„« Ensure Quality Customer Service Through Case Management
„« Intervene In Cases That Require Additional Attention
„« Update Other Management Members On Department Status
„« Evaluate Clients For Medically Necessary and Appropriate Medical Equipment
„« Spec Equipment to Meet Patients Needs Based on Diagnosis and Physical Attributes
„« Customization and Modification of Durable Medical and Rehabilitation Equipment
„« Create and Maintain Referral Sources and Industry Contacts
„« Creation , Implementation, and Upkeep of Sales/Insurance Information Binders
August 2006 Rehabilitation Equipment Associates, Inc., Manchester, NH
To ATS, Rehab Sales Manager
April 2007
„« Create, Implement, And Maintain Departmental Policies And Procedures
„« Oversee Sales Staff Goals And Sales Figures And Create Corrective Actions As Necessary
„« Ensure Quality Customer Service Through Case Management
„« Intervene In Cases That Require Additional Attention
„« Update Other Management Members On Department Status
„« Evaluate Clients For Medically Necessary and Appropriate Medical Equipment
„« Spec Equipment to Meet Patients Needs Based on Diagnosis and Physical Attributes
„« Customization and Modification of Durable Medical and Rehabilitation Equipment
„« Create and Maintain Referral Sources and Industry Contacts
„« Creation , Implementation, and Upkeep of Sales/Insurance Information Binders
Jan 2004 Rehabilitation Equipment Associates, Inc., Manchester, NH
To ATS, Field Salesperson
July 2006
„« Evaluate Clients For Medically Necessary and Appropriate Medical Equipment
„« Spec Equipment to Meet Patients Needs Based on Diagnosis and Physical Attributes
„« Coding (HCPCS ) of Equipment Specification Sheets
„« Customization and Modification of Durable Medical and Rehabilitation Equipment
„« Create and Maintain Referral Sources and Industry Contacts
„« Creation , Implementation, and Upkeep of Sales/Insurance Information Binders
June 2002 Dundon Consulting Inc., Dba/ Wheelchairs Unlimited
To Dec 2003
Sales Coordinator
„« Field All Incoming Sales Calls
„« Distribute Sales/Evaluations to Adaptive Technology Specialists by Geographical Location and Specialty
„« Customization and Modification of Durable Medical and Rehabilitation Equipment
„« Spec Equipment to Meet Patients Needs Based on Diagnosis and Physical Attributes
„« Purchasing of Durable Medical Equipment and Rehabilitation Equipment
„« Installation of Environmental Control Units (ECU)
„« Insurance Contracting
„« Coding (HCPCS and ICD-9) of Insurance Quotations and Claims
„« Fee Negotiation for Miscellaneous Services and Items
„« Computer Networking Set Up and Maintenance
Sept. 1997 Wheelchairs Unlimited Inc., Worcester, Ma
To June 2002
Inside Sales Coordinator
„« Field All Incoming Sales Calls
„« Distribute Sales to Adaptive Technology Specialists by Geographical Location and Specialty
„« Walk-in Sales and Fittings for Durable Medical Equipment and Rehabilitation Equipment
„« Customization and Modification of Durable Medical and Rehabilitation Equipment
„« Spec Equipment to Meet Patients Needs Based on Diagnosis and Physical Attributes
„« Purchasing of Durable Medical Equipment and Rehabilitation Equipment
„« Installation of Environmental Control Units (ECU)
„« Insurance Contracting
„« Coding (HCPCS and ICD-9) of Insurance Quotations and Claims
„« Fee Negotiation for Miscellaneous Services and Items
„« Assist Billing Manager with Accounts Receivable
May 1997 Tuft Health Plans, Waltham, Ma
To Sept. 1997
Senior Fee and Reimbursement Analyst
„« Review and Price Miscellaneous Procedures
„« Review and Price Modifier 22 (Additional Services) Claims
„« Review and Report Coding Trends By Providers
„« Identify and Resolve Billing/Reimbursement Issues
May 1997 Wheelchairs Unlimited Inc, Worcester, Ma
To Sept 1997
Reimbursement Consultant
„« Consulting In The Areas As Described Under The Titles Billing Specialist and Billing/Sales Supp...
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