Objective
The last six years I have been raising my two children. I am excited to find employment where I can utilize my Customer Service Skills. I have years of experience with customers and call centers. I am seeking permanent part-time employment with a company that I can grow and advance with. I am attending Southern Crescent Technical College working in my Associates Degree in Healthcare Science for Surgical Technology.
Experience
Kohl's
POS Associate July 2009-December 2009
Greets all customers encountered. Assists customers in a friendly courteous manner.
Solicits, opens and activates Kohl’s Charge applications in accordance with company standards.
Maintains proper funds in register and calls for change or cash pick-ups as needed.
Bank of America
Teller February 2002-September 2004
Handled a large amount of cash on a daily basis
Provided customer assistance regarding their banking needs
Processed banking transactions efficiently and accurately
Able to detect fraudulent checks and counterfeit money
ChoicePoint, Inc.
Micro-Implementation Specialist March 1998-December 2000
Data enter customer setup on both Severice Center and product masterfiles
Provide Customer support to internal and external customers
Identify and resolve problems with account setup
Input account setups across multiple platforms
Equifax Credit Information Services
Implementation Support Specialist March 1997-March 1998
Responsible for implementation of PC based products and services
Handled sales support, which included customer account maintenance
Specialized in handlin...
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