CHRISTINE E. ZERNICK
PROFESSIONAL OBJECTIVE
To obtain a rewarding position with the opportunity for advancement, utilizing my Human Resource Management experience and capabilities in a challenging environment.
SKILLS
MS Office Suite (Word, Excel, PowerPoint, Outlook), McKesson, Ovations Portal, PeopleSoft Financials, Concur Invoicing, LinkedIN
Licensed to sell Life,Health, P&C Insurance in Virginia.
Notary for the Commonwealth of Virginia
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United Health Group
Optum Health August 2007 to Present
12018 Sunrise Valley Dr, Suite 400
Reston, VA 20191
www.evercarehospice.com
Supervisor, Medical and Clinical Operations:
• Responsible for planning, coordinating, managing and directing all activities and programs relating to the recruitment, selection, background checks, retention, orientation/onboarding and development of employees.
• Acts as an advocate for organization personnel and collaborates with other managers in the program regarding payroll, personnel files and all things related to the job.
• Directs all daily human resources operations including providing direct oversight of the establishment and implementation of human resource policies.
• Directs the implementation of improved work methods and procedures to ensure that consistent employee recruitment, selection, retention, hiring practices, orientation and termination procedures are handled in accordance with applicable law and regulation.
• Conducts annual employee performance evaluations.
• Monitors competitor’s wage, salary and benefit structures and makes recommendations to the Executive Director for compensation adjustments to ensure that we are competitive in the market.
• Works with the management team to identify recruitment needs and develops a recruitment plan designed to fill demand, and evaluates the cost-effectiveness of recruitment efforts.
• Business Segment Liaison: Responsible for implementation of all United Health Group policies and procedures, IT procurement, Facilities Management within my business segment.
State Farm Insurance November 2002 to August 2007
6711 Leaberry Way
Haymarket, VA 20169
www.statefarm.com
Licensed Insurance Agent, Sales and Marketing
• Market and Sell all lines of State Farm Insurance and Financial Products.
• Manage agent’s book of business by assisting the customer’s needs relating to their policies to include policy explanation and claim resolution.
• Cold calls and visits to new and established businesses to educate and solicit new business insurance clients.
• Coordination and follow up of purchased leads for direct mailings in order to solicit new policies.
• Coordination of community events, i.e.: Haymarket Day participation, Dominion Valley Day, State Farm Community Bike Rodeo in conjunction with local police, to solicit new business and educate consumers on State Farm products and services available.
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