EDUCATION
University of Reno UNR, Reno, NV
Current student – Master of Business Administration MBA
Truckee Meadows Community College, Reno NV
Associate of Applied Science-Business, Dec'04
Middle East Technical University, Ankara, TURKEY
Bachelors of Science Degree in Mining Engineering, July '99
Ranked #1 as University overall, ranked #1 as Mining eng. In Turkey.(Population: 75 Mil)
Earth Sciences was accredited by ABET (Accreditation Board for Engineering and Technology, Inc)
WORK EXPERIENCE
2007-Present: Senior Technician at Charter Communications, Lake Tahoe, NV
2006-2007: Engineer/Surveyor At Rio Tinto Minerals, Boron, CA
Responsible for daily operations at California's largest open-pit mine. Duties included daily survey of the mine, establishing the vital communication between the engineering group and operators. Used Vulcan as the primary program for estimating the survey data, production, waste material etc.
2001-2005:Manager At Tahoe City Marketplace&Pharmacy, Tahoe City, CA
Primary Duties and Responsibilities:
Responsible for sales:customer service, ordering, checking, pricing, marketing of the +1000 items in 2000 sq.ft. shopping spot.
Customer Service: Handle all aspects of new customer and product implementation to ensure reports move smoothly from ordering to invoicing. Ensure turn times, quality and service exceeds expectations. Monitor and investigate volume changes. Monitoring potential wholesale contracts to assist company growth.
Planning: Identify priorities for self and team to effectively ensure timely completion of all work assignments, training, meetings and administration. Effectively adjust plans as business and team needs necessitate. Develop, improve and maintain tools to monitor current volume, make adjustments as needed, and help predict future volume spikes. Communicate effectively to provide professional and clear information/ expectations to internal staff and Customers. Facilitate effective meetings & conference calls that accomplish objectives. Create a climate that supports strong, positive customer service. Reach out to leaders in other teams and departments to build relationships.
Team Development: Select new team members through effective interview techniques. Ensure effective levels of people, and other resources, both within team and in support of other teams, to maximize quality and efficiency. Create an environment that values and recognizes team’s willingness to work together and support each othe...
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