OBJECTIVE
Seeking a position with an organization that will allow me to apply and enhance my System/Network administrator, IT Help Desk supports skills. I am fast learner who can apply new concepts quickly, open to new fields and to new opportunities.
SUMMARY
• Cisco Certified Network Associate (CCNA) Certified (Microsoft MICTP and CISCO CCNP certification is in progress)
• Masters of Information and Communication Technology , MICT
• BSC. Electrical engineering
10 years of extensive hands-on experience in network Engineering helping organizations to efficiently use their networks Windows/ Linux platform, troubleshooting and repair. Designed, installed, configured and maintained complex routed LAN and WAN networks. Also monitor and adjust the performance of existing networks and continually survey the current computer site to determine future network needs; as well as troubleshoot problems reported by users and by automated network monitoring systems and make recommendations for enhancements in the implementation of future servers and networks.
Professional strengths:
• Possess strong communication and interpersonal skills
• Familiar with Firewall configuration and network security
• Familiar with Storage Area Network (SAN)/Network Attached Storage (NAS) Technologies
• Extensive knowledge of network administration with Windows, Linux and Novell server environment
• Extensive experience in planning enterprise network systems and configuration
• In-depth knowledge of network integration in application server, desktop applications, web server, and database systems (MySQL, postgresSQL, MS SQL)
• Extensive experience with security and network monitoring using MRTG, Solaris winds, Big Brother, HP OpenView.
• Possess extensive knowledge of network troubleshooting with hardware devices and software servers
• Goal-oriented and ability to handle multiple tasks
• Good organizational and management skills
Skills
• Operating System:
o Windows NT/2000/2003/2008 server
o Linux version 5- Enterprise 4, Ubuntu7-8
o Novell NetWare version 4-6
o Windows 98/ME/2000/XP/Vista/Windows 7
• WAN, LAN, TCP/IP, DNS, DHCP, VPN, SMTP,POP3, SPX/IPX, FTP, IP Routing, EIRGP, NAT, ACL
• Wireless Networking
• Microsoft Exchange 2003/2007/2010
• MS Sharepoint Server
• Configuring Cisco Routers and Switches
• Cisco VPN Client
• Apache HTTP Server and Tomcat 6.0, IIS
• Checkpoint, Cisco pix, Sonic wall firewall and ISA
• VMware Desktop & Server virtualization
• Network monitoring tools- Solar winds, MRTG, Big Brother, HP OpenView
• Help desk support ticketing using spiceworks and Remedy software
• VB Script, Java Script, batch files
• Website development (HTML, Dreamweaver 8-CS5) and Graphics design
• SAP ERP Systems, ERP System Applications in CRM and SCM
• Programming Languages: C, C++, C#, Java, ABAP, Visual Basic 6/ VB.Net, MS Access, MySQL, Postgres, Microsoft -SQL
• Microsoft Office Suite , Adobe CS Suite and AutoCAD Software
PROFESSIONAL EXPERIENCE
• Managing windows 2003 servers and workstations in DC and Virginia office
• Managing Active Directory, DHCP and Group policy
• Managing webmail services
• Performing major network management like security monitoring, network performance tuning, file server backup and Virus scanning with Symantec anti virus
• Configured VPN Services with Virginia branch offices,
• Managing VPN and remote Desktop connection
• Installed Wireless Access point and setup wireless LAN
• Installing and maintaining network printers
• Managed windows 2003 servers and workstations (Windows XP, Windows Vista, Windows 7)
• Managed Active Directory, DHCP and Group policy.
• Performed major network management like security monitoring, network performance tuning, file server backup with Retrospect EMC2 , NAS ,Virus scanning with MacAfee and email server administration
• Managed Google Application for Business and assisted staff to use it efficiently
• Installed Cisco routers, switched and Cisco 550 PIX Firewall,
• Configured VPN Services with overseas offices,
• Managed VPN and remote Desktop connection
• Installed and maintained Wireless Access point and setup wireless LAN
• Maintained VOIP Phones with POE Cisco 3550 -24-PWR
• Installed and maintained Five Network printers
• Managed help desk ticketing using spiceworks software and provide technical support
• Managed Windows/ Redhat Linux Server
• Asterisk The telephony engine
• Installed and maintained Wireless Access point and setup wireless LAN
• Apache: The web server
• MySQL/PostgreSQL back end database
• Maintained A2Billing system
• Maintained Backup
IT Support (Contract) August – October 2009
Fluid Operations, Walldorf, Germany
• Managed VMware Cloud Manager Software development - debugging - on fluidOps eCloudManager™ (Software which delivers pre-packaged end-to-end integration and application management across the IT stack - VMware )
• Tested the functionality of the software (application) on the office`s VMware and NetApps datacenter. That is managing VMware using eCloudManager.
IT Manager/System Administrator March 2004 – December 2008
British Council Eritrea (BC) , Asmara, Eritrea
• Managed three Windows 2003 servers (two DC and one member server), Novell 6 Server for SUN accounting system
and 55 windows XP workstations
• Performing major network management like security monitoring, network performance tuning, file server backup with Veritas backup server, virus scanning with MacAfee ePolicy Orchestrator and MS exchange 2003 email server administration
• Installed, managed, monitored and upgraded routers used as a gateway CISCO 2800, 2500 Series, Cisco Catalyst Switch 2500 series, Cisco PIX Firewall 550, 3Com Switches and LANRanger BRouters 8000 and 9000 series
• Managed services like DHCP, DNS, Group policy management
• Created users, groups, and joined workstations to domain in Active Directory
• Created email account and distribution list
• Installed and maintained Wireless Access point and setup wireless LAN
• Managed VPN and remote Desktop connection
• Built image of workstations using Symantec Ghost program.
• Updated disaster recovery plan and documentation as per the council standards.
• Monitored Internet gateway /connectivity link (512Mbps downlink and 128kbps uplink) with MRTG
• Managed MS ISA 2000 Server, MS SQL 2000 Server, MS Sharepoint Server 2007, SurfControl and Netsweeper (Internet access – website- restriction mechanisms)
• Installed Network Printers
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