Ph. 206-400-7330
Summary
Offering a unique combination of leadership and technical experience in the international communications industry, voice, video and data. Demonstrates ability to communicate effectively with customers and promote products and services. Background includes extensive exposure to emerging IP-Communication markets MPEG, VoIP and Wireless systems.
PROFESSIONAL EXPERIENCE
IneoQuest Technologies 2010 – 2011 Seattle, WA
Outside Sales Engineer
An outside sales engineer for MPEG video monitoring equipment. Provided customers with technical presentations, demonstrations and training. Created statements of work for custom video monitoring in large network deployments. Consultant for both inside and outside sales organizations. Installed and implemented video monitoring systems, Redhat servers, and network test probe equipment. Configured complex network MPEG-TS probes transport stream monitoring systems for cable and telephony systems.
Advanced Digital Broadcast (ADB) 2008 –2010 Denver, CO
Senior Manager Field Engineering
A field engineering manager with five employees and over two hundred U.S. and international customers. An international employee providing annual status reports for European based IP Set Top Box (STB) manufacture. Built and managed a professional services organization which produced an additional 100 thousand dollars of profit in its first year. Customers advocate, providing direct customer consulting on IP middleware, STB, DRM, MPEG and networks configurations. Ensured manufacture STB compliance during the deployments of ATSC, MPEG, DRM and HDMI in Set Top Box models.
Avaya 2007 –2008 Denver, CO
VoIP Support Engineer
Tier III Technical support engineer for presales and post sales. Technical support for the Avaya communication manager product. Duties included diagnosing soft-switch controllers; resolving VoIP network deficiencies in H.323, H.248 Gateways, AES and SIP. Executed Lab testing to ensure product specifications and compliance. Remotely diagnosed customer equipment issues.
Boeing 2003 –2006 Seattle, WA
Broadband Wireless Systems Checkout Specialist (International)
Wireless broadband aircraft integration specialist for international customers (Asia-Europe). Responsibilities include software loading and hardware integration for aircraft/airborne/maritime 802.11 Wi-Fi satellite systems. Integration includes testing, verification of on board system functionality and interface uplink/down link connectivity for satellite communications on Boeing 777, 747 and Airbus aircraft. On board systems includes power control, microwave CDMA RF, 802.11 a/b/g TCP/IP networking, Linux based server controllers and subsystem components. An on-site international consultant training engineers and flight crews on wireless aircraft systems.
Alcatel-Lucent 1999 –2003 Denver, CO
Sales Engineer
An Inside and outside sales engineer for seven account executives. Technical product expert on major telecommunications systems including 5ESS class 5 features, IP network elements SS7 advanced feature sets. Managed RFP, RFI. A technical consultant for product managers, sales and customers. Built and presented on-site demonstrations for Lucent telecommunications equipment. Generated firm price quotes that ranged in the millions of dollars. Consulted customers during major on-site equipment installations.
Sprint-Nextel 1997 �...
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