Network Engineer
Insightful, results-driven IT professional with notable success while participating in planning, analysis, and implementation of customer’s mission objectives. Excel at providing comprehensive secure network design analysis and full life cycle project management. Hands-on experience leading network deployment efforts, including requirements definition, design, architecture, testing, and support. Outstanding project leader; able to coordinate and direct project-based efforts.
TECHNICAL PROFICIENCIES Platforms: Windows 9x/NT/2000/XP/Vista
Hardware: Cisco 2900, 3550, 3560 and 3700, 4000, 6500 series switches Cisco 2600, 3700, 3800, 7200, 7600 series routers
Cisco ACS Appliance/PIX Firewall , KG-175 encryption devices Packeteer WAN Optimization Appliance, Riverbed IP Accelerators, Bluecoat Proxy, Cisco Unified Call Manager
Protocols: RIP, EIGRP, OSPF, ISIS, BGP
Networking: TCP/IP, Novell, ISO/OSI, IPX/SPX, Ethernet, Token Ring, FDDI, VPN, SSH
Tools: McAfee/Norton Virus Protection Utilities, Front Page, HP OpenView, SNMPc, SolarWinds, Kiwi Cattols, NetQoS, Cisco Works, Cisco ACS, Secure CRT, Microsoft Office (Word, Excel, PowerPoint, Access, Project, Outlook) FrontPage
Raytheon Camp Victory, Baghdad, Iraq 06/2009 – Present
Network Engineer (Baghdad Iraq)
Recruited to provide on-site support for MNF-I’s (Multi National Forces Iraq) classified, and unclassified WANs. Day-to- day responsibilities include active monitoring of networks providing quick response to network events and outages. Design and implement secure cost-effective network designs that meet or exceed the US Centcom’s strict TLA (Top Layer Architecture) standards. Perform detailed troubleshooting, installation and maintenance of Cisco routers, and data encryption devices. Coordinate with other contractors and Military personnel to repair and or improve the physical and logical WAN infrastructure. Furnish technical advice and assistance to computer personnel (Civilian, Military). Develop and conduct briefings and training on network outages. Install system security upgrades/patches, perform planned and periodic system security checks, plan and coordinate installation, testing, operation and maintenance of hardware and software for the systems. Identify cause of system failure, troubleshoot all aspects of the system to include, hardware, software, performance issues, and communications equipment to include Cisco 7600, 7200, 3700, and 3800 configuration and management. Provide timely feedback to management regarding issues affecting the quality of service to client.
Key Achievements:
• Collaborate with team members, other contractors, and Military personnel to implementing router hardware and software upgrades.
• Creation of network diagrams and documentation vital to network continuity and security.
• Work with remote teams of routing and switching experts to design, install, maintain, and repair standardized network configurations for all Layer 3 routing devices such as the Cisco 3700, 3800, and 7600, series routers.
Assist junior engineers when necessary, provided OJT as required
ITT Systems Division, Camp Victory, Baghdad, Iraq 03/2008 – 05/2009
LAN/VOIP Engineer
Cisco Call Manager (CCM) 3.34/4.0 and Cisco Call Manager Express (CME) administration. Coordinate, operate, and maintain H323/MGCP gateways. Perform Cisco Call Manager (CCM) upgrades, and backups. Trained and assisted Information Manager Officers (IMO) in the installation, configuration, and troubleshooting of IP Phones. Cisco 3745/3640 gateway routers and legacy. IGX RedCom phone switch Integration. Servicing and maintaining of a Redcom ISDN Gateway Exchange Command Control (IGX) switch, providing DSN and VOIP lines for the military and government. This includes, but is not limited to interfacing trunking (wired, wireless, and SATCOM) to the Defense Switch Network (DSN). Updating records on the database for an accurate account of every DSN lines. Adding new services via MDF (Main Distribution Frame) to the outside plant. Installation of hardware, system upgrades, reconfigurations, testing, and documentation of system changes
NETWORK ENGINEER II
Verizon Business (CSX Network Operation Center) Jacksonville, FL
06/2007-02/2008
Responsible for Network Management support of complex and diverse networks and shift lead duties. Identifying major malfunctions within the managed networks, utilizes technical experience to isolate problems while coordinating with all organizations/TELCO involved for restoring 99.999 customer services. Testing of Link circuits to determine point of failure, and engage appropriate team in a timely manner. Troubleshooting and providing technical support on CISCO network routers and switches, TCP/IP protocols, digital/analogue circuits, SNA devices, PIX and ASAs, and very small aperture terminals (VSATs), and other communications technologies implemented in the networks. Experience with token ring, Ethernet, modems (CSU/DSU), Cisco routers, Cisco switches, cabling (110 /66 blocks, coaxial, fiber, and copper), sniffer analyzer, and fluke meter. Implements complex solutions by configuring routers, switches, and other systems installed on the network. Provides technical reports to management as required. Coordinating with the last LEC service providers and field technicians to troubleshoot and maintain Network issues.
Network Analyst Tier II
AT&T Managed Services, Durham NC 11/2006-05/2007
Monitoring and managing WAN, LAN and VOIP (Voice over IP) networks for Domestic and international large business clients. Troubleshooting/problem determination of WAN. (Frame Relay, ISDN, ATM, and Private Line) -LAN Fault determination. (Ethernet, VTP, Token Ring, HSRP) Advanced, Troubleshooting/problem determination of Cisco and/or Nortel Routers with Backgrou...
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