DIPLOMA
2006-2007 : Master Manager Telecom «Institut National des Télécommunications
- INT Management » – Evry – France
2002 : Certificat GSM survey Ericsson Spain – Madrid –
1997-2001 : Telecom Engineer «ISERT »– Casablanca –
1997 : Baccalauréat Sciences Expérimentales Lycée Oulada –Casablanca-.
PROFESIONEL EXPERIENCES
From April 2013 Test and Validation Egineer – Alcineo – France – La Ciotat
• In charge to set test and validation environment for trusted payment VISA Card.
From Juin to February 2013 Technical Customer support “Consultant” – SmarDTV (CAM R&D) – France – La Ciotat
• Support the customer in Europe in Broadcasting issues using CAM
• Test Verification and broadcasting in Live and using PI to reproduce the bugs
• Coordinate with architect and testers to launch new products
• Work closely with project managers for (HD PLUS, MEDIASET)
From February to April 2011 Senior Sales support Digital TV “Consultant” – NDS (CANALSAT project) - France
• Support the customer in Europe in Broadcasting issues using STB
• Test Verification and broadcasting in Live and using PI to reproduce the bugs
• Coordinate with developers and system integrator regarding issue for any new release or scheduled project
• Work closely with project managers for (CANALSAT)
From July 2010 to January 2011 Test & Validation Android mobile – Motorola France
• Verification and validation of all Motorola Mobile Device products released to
Network service providers and consumers
• Testing handset software and hardware releases based on customer and
internal requirements, looking at live network specific interactions in both a
mobile and a stationary environment.
• Coordinate with the developers regarding the issues rose in testing phase and
assist them with corresponding logs for the issues & Provide informed feedback on interface usability and phone design concept
• Analysis network logs for mobility issues in the mobile devices during drive test
From Juin 2009 to December 2009 Telecom Company Project - Sorelis Telecom - France
• Business Plan Redaction
• Télémédecine Product study & segmentation
• Commercial Prospection
• Presentation of WiPam Platform in Switzerland Telemed Congress
• web site www.sorelis-telecom.com
From February 2009 to April 2009 Radio mobile 2G & 3 G Senior Technical support - Bouygues Telecom
• Team leader for 9 Supervisor.
• Training: network architecture and protocols 2G et 3G & hardware UTRAN
• Drive test between Paris and Strasbourg
• Actively participate in radio trouble solving working closely with Monitoring
From April 2008 to March 2009 Core Network Senior Technical support (QoS & Performance SFR manager for IDF) : NSN France - Nokia Siemens Network-France
• Analyse Customer Care Trouble Tickets received from Technical Customer Care and give feed back about results. Monitor and keep Customer Care Information systems updated with Traffica tool.
• Trouble Shooting and fault correction for end to end network and R4 core equipment.
• Master Customer Care Information systems
• Receive, analyse, communicate and file Customer Care Trouble Tickets
• Actively participate in trouble solving working closely with Monitoring
• Master all performance m...
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