Dynamic, innovative professional, with a proven track record for designing, developing, and managing, high performance technology and enterprise solutions. Results driven analytical problem solver with extensive experience identifying and developing new business opportunities and strategies which align with the mission and goals of the organization and business partners. Particular areas of expertise include strategic planning, staff motivation, and
Change Management Configuration Management Release Management
Event Management Incident Management Service Level Management
IT Leadership Experience Business Acumen Project Management
PROFESSIONAL EXPERIENCE &SELECTED ACCOMPLISHMENTS
Angelo Group Inc., Fort Gordon, GA
NetOps Analyst, United States Signal Center
Sep 2011 – Present
•Government contract awarded to The Angelo Group Inc.
•Perform same responsibilities as Lead Enterprise Architect at Quantum Dynamics Inc.
Quantum Dynamics Inc., Fort Gordon, GA Jan 2010 – Present
Lead Enterprise Architect, United States Signal Center
•Provide day-to-day enterprise architecture design, implementation and development for the United States Signal Corps.
•Review Enterprise level policy and plans pertaining to operating procedures and protocols for the Army Enterprise communication system.
•Utilize Information Technology Infrastructure Library (ITIL) as core foundation in the development and strategic planning for the Army’s communications systems for calendar years 2013-2025.
•Identify key business functions and processes requiring synchronization to align with enterprise performance standards.
•Implement Information Technology Service Management (ITSM) best business practices to isolate and identify weaknesses, and correct critical gaps in the Army’s Enterprise Management System.
•Develop policy protocol and standard operating procedures for both tactical and non-tactical communications systems across the enterprise.
•Design LandWarNet (LWN) enterprise architecture products utilizing unified modeling language (UML).
Total Solutions Inc., Fort Gordon, GA Jan 2009 - Jan 2010
Enterprise Network Switching and Router Consultant
•Facilitated initial technical training of voice, data, and radio systems for the Army’s Enterprise communication systems.
•Instructed students on theory, hands on installation, operation, and maintenance of Cisco routers and switches.
•Conducted knowledge base assessments while counseling and mentoring students.
•Devised and implemented instructional techniques and training aids to enhance material.
United States Army, Fort Gordon, GA Oct 2005 – Dec 2008
Director of Telecommunications
•Interacted and collaborated with all levels of management within the Engineering, Operations, Business, and IT organizations.
•Provided management and training for over 300 soldiers and 300 civilian employees.
•Advised Commander on all soldier related issues regarding training, operations and discipline.
•Established and maintained organizational discipline and standards for the company.
•Provided expertise in planning and execution of critical communications support task.
United States Army, Mannheim Germany May 2004 - Sep 2005
Senior Telecommunication Advisor
•Senior Telecommunications Advisor routinely briefed senior and executive level leadership providing critical decision support, guidance and recommendations.
•Translated communication requirements and mission support architecture concepts into viable operational solution designs.
•Served as subject matter expert for command, staff, operations and maintenance personnel.
•Facilitated briefing to Commanding General and Command Sergeant Major when deemed necessary.
United States Army, Mannheim Germany Jul 2002 – Apr 2004
Director of Telecommunications
•Successfully developed and implemented integrated monitoring and automation solutions.
•Managed resources to meet goals on multiple projects.
•Provided voice, data, and video communications capability for multinational fighting forces.
•Supervised IT project, upgrading $2 million in outdated network switching equipment to latest version.
•Directed implementation of alternate routing of circuits, systems and tactical satellite data packages.
•Coordinated installation, operation, and maintenance of telecommunication systems and networks.
•Managed the Army Enterprise Network systems providing critical war time communications to senior.
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