Objective:
To apply versatile administrative and clinical Medical assistant skills in a Hospital setting. Am also looking to further education by going to school to become a Nurse.
Work Experience:
11/2011- Present Kaiser Permanente
Imaging Assistant/ Patient Services Rep.
Ensures a positive interaction between members and the Imaging Department staff through welcoming, registering, and, handling of appointments and financial transactions. Assists members with the general requirements of their Imaging procedure(s).Welcomes members in a professional manner that promotes a compelling customer service experience. Registers members in the appropriate KP Health Information Systems to include: verifying eligibility; updating demographic information; identifying special needs, and coordinating appropriate assistance. Explains various types of Radiologic procedures and applicable costs. Collects funds from member check in and check out, completes receipts, and posts transactions using applicable cash collection system, i.e., J-Point Assists members when appropriate with scheduling or re-scheduling appointments in the dedicated Radiology Information System using established protocols for the identified procedure(s).Explains multiple types of Radiologic procedures to member(s), answering their questions for each specific exam about which they inquire. Answers and appropriately routes telephone calls received. Maintains supplies for reception and neatness of waiting area(s). Assists in processing paperwork and signing out images for members in compliance with departmental procedures & HIPAA. Performs other related duties, as appropriate.
9/2005- 12/2010 Kaiser Permanente
Imaging Assistant
Carried out an array of administrative responsibilities in the Radiology department. Scheduled specialty appointments. Registered patients in and out for their appointments. Managed the bank and collected co-pays. Copied and filed x-rays and other images. Educated patients about procedures. Assisted technologists with patients. Generated external referrals for outside appointments. Assisted in hanging films for dictation. Made sure films were accurately dictated and finalized.
12/2004- 9/2005 MedForce Agency (Kaiser Permanente)
Imaging Assistant
Performed a v...
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