COMPUTER SKILLS:
Operating systems: Windows 98/95/NT/XP
Software: Microsoft Office
OBJECTIVE: Position where skills in problem solving, project management, communication and customer service, coupled with technical experience and operational knowledge, will improve efficiency, reduce costs, and improve customer satisfaction.
EXPERIENCE:
11/08-Present
Grand River Dam Authority, Locust Grove, OK
Network Engineer
Install, configure, and maintain IP based network services, equipment and devices on GRDA network. This includes all LAN and WLAN devices. Also planning and supporting network and computing infrastructure, monitoring system performance and implement performance tuning. Have several Alcatel-Lucent certificates in IP/MPLS devices. See technical skills below.
Assistant Superintendent Network Infrastructure
Supervising all network related staff. Install, configure, and maintain IP based network services, equipment and devices on GRDA network. This includes traveling to electrical substations, repeater sites, and corporate sites for equipment install, maintenance, and testing. Also responsible for installing, splicing, and testing of all fiber optic related projects.
01/07-11/08
Level3 Communications, Tulsa, Oklahoma
Customer Test and Install Technician
Provide technical support for new service activation and testing. Responsible for building, testing, and delivering data transport services to customers. Received certification for Ciena Coredirector, and extremely knowledgeable with most SONET, ATM, Frame Relay, and Wave transport equipment (Nortel, Ciena, Sycamore, Fuji, Alcatel, Lucent, Cisco, etc.). Also experienced in operating SONET and Ethernet test sets.
05/06-01/07
Zeeco, Inc., Tulsa, Oklahoma
Project Engineer
Manage various projects for incinerator division. Plan and lead projects in order to deliver final product to client within contract specification. Prepare and maintain project budget and identify potential profit gain/loss areas. Communicate directly with client/end user, providing follow-up as needed. Provide documents and drawings per contract milestones ensuring timely payments. Document each phase on the project and work with client to manage their needs and expectations. Manage and expedite in-house work as required.
11/99-04/06
Wiltel Communications, Tulsa, Oklahoma
Project Manager
Manage large customer account. Have the responsibility for providing a single point-of-contact for the customer involved with the project, and coordinate and manage all aspects of the account. Responsible for creating comprehensive implementation/project plans to meet customer's needs and requirements, and ensuring critical timeframes and project deliverables are met in an acceptable time frame.
Installation Technician
Provide technical support for new service activation and testing. Responsible for building, testing, and delivering data transport services to customers. Received certification for Ciena Coredirector, and extremely knowledgeable with most SONET, ATM, Frame Relay, and Wave transport equipment (Nortel, Ciena, Sycamore, Fuji, Alcatel, Lucent, Cisco, etc.). Also experience...
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