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SUMMARY
Visionary, goal-oriented Technical Professional with over 15 years of demonstrated hands on experience in Broadcast Engineering, Information Technology planning, development and implementation. Experienced in remote, in house mixed SD/HD television production and satellite communications. Highly adaptable and able to perform well under pressure. Able to quickly master new technologies. Successfully anticipate client needs in an ever changing environment. Have established outstanding and long-lasting relationships with freelance crews, clients, manufacturers and other professionals within the field.
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WORK EXPERIENCE________________________________________
Broadcast Engineer
April 2011 – September 2011
Starz Entertainment Group LLC | Englewood, CO
Broadcasting, Music, and Film
Responsible for ensuring superior quality broadcast programming through detailed hands on engineering support. Support of Post Production Final Cut Server, Xsan, Final Cut Pro, non-linear environment. Windows Server 2008, DNS, LAN/WAN troubleshooting.
Responsible for engineering associated with preventive maintenance,
troubleshooting, installation and technical enhancements to systems.
Respond to and correct technical errors in Post-Production, On-Air
Origination, SOD, QC/QA, Linear/Motorola encoding, Disaster Recovery
Site, Electronic Graphics, Transmitter/Uplink systems and all
interconnecting Network Switch systems.
Essential Duties and Responsibilities Included:
Evaluate quality of audio, video and data network signals using a
variety of electronic measuring devices which include waveform,
vector scopes, oscilloscopes and data stream analyzers.
Troubleshoot and repair defective equipment within all technical
support areas, including but not limited to: Broadcast Operations,
Postproduction, Electronic Graphics, Disaster Recovery Site,
Program Asset Encoding and QC, VOD Encoding and
distribution, MediaForge Encoding and distribution.
Routinely interact with and troubleshoot systems incorporating,
Microsoft Windows, Macintosh, Unix, Linux and other computer
operating systems.
Maintain and repair all equipment to meet or exceed FCC or
SMPTE specifications.
Install new equipment in all technical areas.
Assist all staff members with issues pertaining to all technical
and operational systems.
Generate reports and provide detailed data to supervisor to help
improve all systems.
Respond to pages and other emergency requests to solve or
provide “work around” solutions for failed systems.
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Senior Macintosh Desktop/Post Production/Graphics Support
July 2009 – April 2011
Starz Entertainment Group LLC | Englewood, CO
Broadcasting, Music, and Film
Responsible for providing accurate and efficient on-site desktop support for Macintosh and Windows operating system environments in a post production broadcasting environment.
Maintenance, installation, configuration, troubleshooting, and integration Macintosh Desktop, Laptop and Server systems in a Windows Active Directory Environment. Identify, research, and resolve computer-related and telephony (Cisco/VOIP) problems for all Starz & Liberty environments (corporate and field offices). Responded to telephone calls, e-mail, and personnel requests for technical support. Documented, tracked, and monitored issues within Remedy to ensure a timely resolution.
* Responsible for maintenance and support issues for Macintosh users.
* Answered incoming support calls (e.g., e-mails, dashboard alerts, telephone calls, voicemail, or in person) and accurately identified, diagnosed, prioritized, logged, and dispatched the service requests within established SLA standards.
* Troubleshoot issues as first, second and third level Macintosh support for problem recognition, research, isolation, resolution, and follow up for desktop (both hardware and software) and enterprise applications, local/networking printing, e-mail, connectivity, remote access, and hardware issues.
* Strong knowledge and expertise working in and supporting a Macintosh environment with the latest OS (Server and Desktop) and experience with the current version of Windows.
* Provided expertise to users in Macintosh and Windows post production broadcasting environment.
* Strong knowledge of Apple, Microsoft and Adobe software in a post production broadcasting environment.
* Created and maintained Macintosh documentation for all standard PC Tech practices.
* Cross Trained all tier I, II and III Windows support techs on Macintosh systems
* Create and maintain efficient deployment of Macintosh computer software and patches using standard imaging equipment and imaging techniques.
* Manage deliverables associated with a project by prioritizing, tracking, and completing assigned tasks.
* Maintain, Troubleshoot, Upgrade Archion Graphics SAN and Post Production XSAN
* Maintain, Troubleshoot Discreet Flame Linux Graphics Workstation
Expertise: Active Directory, Windows, OS X, Linux, Final Cut Pro, Final Cut Server, XSAN, StorNext, Adobe Illustrator, Adobe InDesign, Adobe Creative Suite 3, 4 and 5, Adobe After Effects, Adobe Premiere, Adobe Bridge, Font Server, Xserve, Siemens, Cisco VOIP
________________________________________Broadcast Engineer/IT Support
September 2004 - June 2009
Mobile TV Group | Denver, CO
Broadcasting, Music, and Film
IT and Engineering Support focusing on Remote Broadcast Facility Equipment.
Successfully provided high-caliber engineering support for High Definition production trucks. Insured quality technical facilities for sporting events broadcasting on Fox Sports, ESPN, Big 10 Network and others. This position often required extensive travel, a strong well-rounded technical skill set, and excellent customer service skills. Demonstrated strengths in ALL aspects of IT and high definition/standard definition television, digital audio, multi-level routing systems, MPEG2/MPEG4 Video Encoders/Decoders,matrix intercoms, and disk-based replay and editing equipment.
* Remote technical support on all Windows, Macintosh and Linux based broadcast facility equipment.
* Board level troubleshooting, soldering and repair.
* Supervised set and strike of remote broadcast facilities.
* Coordinated, supervised and trained College Interns on proper setup and use of Thomson Camera's and sleds
Familiar with config, setup, troubleshooting and repair of the following broadcast facility equipment:
Control:
* Thomson/Grass Valley Hi Def Kalypso Switcher
* GVG Kayak HD-300 Switcher (Default of DD mode)
* Abekas HD ClipstoreMXc DDRs w/ Lance Controller
* HD Dual-Twin DVEous DVE
* Character Generators
oChyron Infinit
o Chyron Duet LEX, HyperX, HyperX2, Hy...
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