Qualifications
I demonstrate strong organizational and communication skills with the ability to multitask. I have an array of versatile skills, which can transfer into any office setting to create and maintain high levels of efficiency and productivity. I possess superior telephone and customer service skills. I motivate and assist others in a supportive, corporate team environment. I am an attentive, respectful, and energetic individual seeking a career opportunity in a medical office.
Education
University of Phoenix, Phoenix Arizona – Associates of Arts: Healthcare Administration and Medical Records (Degree Anticipated: November 26 ,2011)
Professional Experience
Alliance Credit Counseling, Charlotte, North Carolina
March 2002 – Present
Senior Processing Specialist
Conducts daily telephone contact with creditors and clients to obtain information needed for servicing clients.
Sends proposals to creditors by mail, fax, and electronically.
Creates and sends monthly statements for clients.
Timely processes all correspondence from clients and creditors.
Scans documents, received from creditors and clients, into correct files.
Activate and cancel client’s accounts.
Reallocates funds to other accounts in client’s files.
Creates and sends payment reminder letters to clients.
Creates and sends past due notices to clients.
Creates and sends welcome and cancel letters to clients.
Enters bank account information into client’s files for automatic drafts.
State Farm Distribution/Express Personnel, Ro...
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