Qualifications Profile
Ambitious, result-driven and detail oriented Executive with extensive experience in managing multiple projects simultaneously.
- Proficient and reliable in managing all stages of a project’s life cycle within a required time frame.
- Extremely detail oriented to ensure high quality of products and services.
- Outstanding interpersonal skills to build a deep relationship with co-workers and clients.
- Exceptional organizational and multi-tasking skills in a fast moving environment.
- Very motivated to take on a wide variety of high level responsibilities.
- Extensive computer software skills. Proficient in a variety of programming languages.
Professional Experience
- Engineering Change Management
Volkswagen Group of America, Chattanooga, TN 01/2013 - 09/2013
- Quality Assurance Manager
DC Machine, Summerville, SC 04/2009 – 08/2011
- Senior Analyst / Project Manager
Charter Tech Partners / True Prism Technologies, Summerville, SC 05/2005 – 03/2009
- Document Control / IT Technician
Bellwright Industries, Summerville, SC 05/2004 – 04/2005
-Computer Lab Assistant
The Citadel, Charleston, SC 01/2004 – 04/2004
Trident Technical College, North Charleston, SC 08/2001 – 05/2003
Key Responsibilities
Engineering Change Management – Volkswagen Group
- Design and implement workflow processes to give a comprehensive status regarding upcoming engineering changes with a potential impact on Volkswagen Chattanooga operations.
- Interface with the Volkswagen Product Engineering groups in Wolfsburg, Puebla and Chattanooga regarding open change requests and their expected resolution to ensure efficient flow of information and accurate status reporting.
- Evaluation and resolution (disposition and timing) of issues associated with parts currently in use without technical approval.
- Prepare weekly reports showing data and trends for separate development departments.
- Monitor critical issues and escalate to appropriate contact persons immediately.
Quality Assurance Manager – DC Machine
As part of the management team, created the documentation and the requirements for the ISO 9001:2008 certification until it was received. Developed a system within the company to assure that the ISO standard could be implemented and followed by each employee.
Key Responsibilities:
- Develop Quality Control Plans for parts to be machined, specified by drawings and customer requirements.
- Use measurement devices such as calipers, gages and CMM to ensure quality parts are machined.
- Ensure that the ISO requirements are followed by employees and production documentation meets the ISO standard.
- Create and maintain project folders for every purchase order that includes all documentation used for the project.
- Ensure that the control plans are available for the machinists.
- Develop measuring plans for the machinists to eliminate scrap parts.
- Keep track of purchase order, manufacturing time, delivery time and scrap parts.
Senior Analyst / Project Manager
Manage and implement website projects, stand-alone or in a portal, by scheduling, designing, coding and testing for diverse industry clients. Maintain a close relationship with clients to ensure the functionality of the website is the solution for their business requirements. Collaborate with a development team to perform software functionality analyses and testing for a new software development. Provide software training and customer support for clients.
Key Projects:
- Lead new web design projects of small to large scale until completion.
o Analyze business requirements and work closely with the client throughout the project to ensure the end result is the solution that meets their needs.
o Create navigation flowcharts.
o Schedule workflow to meet completion dates.
o Convert Photoshop designs into HTML files.
o Create flash files.
o Code and build websites with HTML, CSS and Java Script.
o Carry out final testing before launching the website.
- Team member of new software development.
o Analyze existing software for the need of new functionality and design implementation.
o Perform thorough testing of new software upgrades.
- Perform individual or group training for clients on company proprietary CMS software and write customized user-friendly training materials to enhance customer service and satisfaction.
- Provide customer support for any website or software related problems by trouble shooting and issue resolution.
- Create a user-friendly manual for our upgraded CM...
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