Business Analyst
Project Manager
Account Coordinator
linkedin.com/in/edberdum
Experience
Product Specialist - Business Analyst
Lead'Air Inc. - November 2012, December 2013
Established system requirements for custom software and custom hardware systems. Creating project documentation specifying priorities and requirements, including determining KPIs.
Attended weekly production and technical meetings to establish project progress and to discover any blockers that could be resolved by requesting additional detail from client.
Technical proposal writing and project documentation.
Consultative sales of custom hardware and software systems.
Content development for marketing and case studies published in trade magazines. Created collateral, design and copy, for sales and tradeshow marketing purposes.
Account management for 100+ active accounts and 300+ total accounts. Simultaneously handling 5 to 10 project work orders on weekly basis. Providing implementation support.
Learned a completely new, highly technical, industry in a few months. Improved sales and project management process. Becoming familiar with manufacturing practices for airborn equipment.
Owner, Business Analyst, Project Manager
TechForge - November 2007, June 2012
Performed business analysis and created behavioral and structural models using UML 2.
Managed project tasks, priorities and deadlines for AGILE development through complete SDLC.
Technical communications with in-house and sub-contracted developers. Managing up to 30 contractors total.
Building, execution, and reporting results of test suites to for web based applications. Created integration and acceptance testing.
Consultative sales to small businesses, with new business development focus on service industries.
Created software wirefra...
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