Substance Abuse Technician
Diligent and conscientious professional with 27+ years with the United States Navy and 15+ years providing IT services, extensive research, multi-tasking, and team building. Lead team to achieve high customer satisfaction.
Persistent and Driven • Employee Retention • Decision-Making Authority • Efficiency Improvement • Financial Management
Project Management • Team Leadership • Records Management •
PROFESSIONAL EXPERIENCE
Village Of Lake Zurich, Lake Zurich, Illinois • 2005-Present
State Municipality employing 200 staff members.
MIS Asst: Balance IT functions while assisting Village engineer. Instruct and supervise assistants on Accounts Payable, Accounts Receivables, and order entry tasks. Perform PC maintenance, server backups, and install and train on application upgrades. Served as assistant security administrator for network and all software applications.
• Improved company branding through collaborative efforts with team members and web designers, printers, and vendors to redesign and maintain Village website.
• Ensured overall system quality by serving as Project Manager for server purchases and set-ups.
• Secured solid contracts by negotiating directly with new ISP, telephone, and network engineer.
• Orchestrated successful installations of vital new equipment by thoroughly researching products and training employees in software applications.
Village of Elk Grove Village, Illinois • 1...
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