Rochelle (Shelly) M. Laden
OBJECTIVE: A challenging Medical Assistant & Administrative position.
SUMMARY OF SKILLS:
• MS Word, Excel, PowerPoint, Outlook, Outlook Calendar, Meeting Maker, Live Meeting
• Time Matters, Shelby Database, People Soft, HRIS, COLRS, OFIS
• Data Management
• Web/Internet Interface and research
• Cross-functional support
• Telephone switchboard, filing, and mass mail distribution
• Company internal ordering, purchasing, and shipping
EDUCATION & TRAINING:
BioHealth College (San Jose, CA) Medical Assistant, Diploma
DeAnza College (Cupertino, CA) Aerobic Certification, MERT Certified
CPR/First Aid Certified American Heart Assc
PROFESSIONAL EXPERIENCE:
Nov 2010 U.S. Health Works Santa Clara Occupational Externship Medical Assistant
• Greeted and assisted patient(s) to examination room.
• Obtained and documented Subjective & Objective information from the patient (vitals, health history and chief complaint) as well a medical history
• Prepped patient file with appropriate medical examination form(s) for the doctor
• Applied consistent vigilance to ensure ongoing OSHA guidelines
• Conducted HIPAA regulations with each and every patient
• Assisted the doctor and prepped patients for minor emergency procedures including follow up treatment
• Prepped patient for lead Medical Assistant for injections, DOT exams, Eye examinations and dispensing and inventory of medications
• Assisted Specialist(s) when needed
• Contacted Claim Adjusters to retrieve patient claim numbers and confirmed appointments
Jun 08-Feb 10 Gilfix & La Poll Associates Receptionist/Interim Client Service Representative
• Scheduled client appointments for 6 attorneys, 3 paralegals & 1 notary
• Answered and directed client phone calls
• Maintained front desk responsibilities
Nov 07-May 08 VeriSign Administrative Assistant (Field Experience)
• Created survey platforms for training specialists in Survey Mon...
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