SUMMARY OF QUALIFICATIONS
• Experience Sales Engineer with five years experience in OEM products.
• Outstanding sales successes, technical accomplishments such as selling satellite communicators and providing end to end support of products to companies.
• Sold over $500 thousand of satellite communicators, and specialized software for customers to meet their requirements.
EDUCATION
Bachelor of Science Electronics Engineering Technology December 2011
DeVry University - Arlington, VA
GPA 3.78
Associate Degree of Computer Electronics Engineering Technology November 2005
ITT Technical Institute - Chantilly, VA
GPA 3.94
EXPERIENCE
Devcon/Pinnacle Security, Security Technician, VA/MD April 2012 to June 2012
• Sold upgrades products to customers during the install, and schedule appointments accordingly
• Managed and performed security systems installations to commercial and residential establishments
• Provided training to customers on how to use the security system effectively
• Offered security system maintenance periodically
Quake Global, Technical Support, Dulles Virginia. January 2006 - January 2012
• Established, implemented and maintained lead and quote generation process for new customer relationship management software system
• Maintained a $1.2 million customer account base through a company acquisition by a competitor
• Provided inside sales support for three Sales Managers with prompt, efficient customer service resulting 100% customer satisfaction
• Maintained CRM (Sales-force) up to date customer’s information, accounts and opportunities.
• Scheduled and conducted bi-weekly sales and managers meetings with 20 people using WebEx and gotomeeting
• Managed all incoming domestic and international sales leads from two websites
• Coordinate distributor and new customer training sessions for 2 weeks every six months
• Provided national and international technical support to all customers, specifically in Latin American countries
• Generated recommendations about installations on software and satellite modems for Spanish and English speaking customers
• Assisted engineers to identify, research...
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