Summary:
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Nearly one year of project management and related end-user experience supporting the sale and deployment of RFID based asset tracking systems. Strong analytical thinking and excellent communication skills to overcome obstacles and solve problems.
Professional Work Experience:
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VirtualDoxx Corporation Project Manager May 2011 – 2012
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Interfaced with clients and VirtualDoxx personnel to ensure new projects stayed on track for timely and accurate delivery.
Supported VirtualDoxx authorized dealers with new product training, configuration assistance, and technical support.
Provided pre-sales and post-sales configuration and technical support for RFID and barcode solutions via cloud or localized server infrastructure. Including customers such as BankUnited and Dover AFB.
Implemented modernized custom databases to replace outdated client filing systems.
Migrated legacy data to new database environment and validated data integrity.
Created custom label designs for patents, medical records, personnel files, weapons, and finance documentation packages.
Prepared customized user manuals based on individual client needs.
Provided on-site customer support for installation and configuration of RFID readers and antenna.
Black and Decker Second Level IT Support Summer 2009
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Provided support for over three-thousand Black and Decker employees distributed locally and globally.
Handled various software package configurations and installations, virus removal, as well as general computer maintenance tasks.
Diagnosed and replaced failed computer hardware on-site and setup mobile phones with tethering.
Education:
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University of Maryland Baltimore County 2011
Bachelor of Science in Computer Engineering: VLSI Track
Skills:
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Programming languages:
Verilog, VHDL, MASM, NASM, C, Java
Operating Systems:...
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