CAREER PROFILE
Experienced, hands-on Program Management professional with excellent strategic planning, process re-engineering, troubleshooting and operations / organizational improvement experience with several multinational corporations as well as a strong consulting background in leadership roles with top firms. Ability to carry out full cycle engineering program management through interaction with all levels of management. Substantial exposure to quality management, Six Sigma, product development, complex contract management, governance and supplier relations. Extensive knowledge of the Business Process Outsourcing services market. Expertise in ERP, Supply Chain, Integrated Information Systems and BPO Critical Success factors. Certified Project Management Professional (PMP). Demonstrated strong leadership in various line management positions as well as in the consulting environment. Accomplished in both domestic and international business arenas. MBA and MS Industrial Engineering degrees. Outstanding foreign language skills.
• Manufacturing Engineering / Supply Chain and Logistics Management
• Procurement / Supplier Relations / Customer Accommodation
• PMO Implementation / Optimization
• ERP Project Planning/Management / SAP / Infor ERP (Baan)
• Performance Improvement / Six Sigma / Productivity Engineering
• Application Development (SDLC) / AIM /Mobile
• Financial Systems / CRM / Asset Management / IT Infrastructure
• Business Analysis / Change Management / Strategy Development
ACCOMPLISHMENTS
• Responsible for turnaround and PMO development of a Public Sector enterprise software practice for Infor Global Solutions
• Began Supply Chain and BPR consulting practice for IBM- Latin America South during assignment as ERP Practice Leader for the region and was responsible for sales as well as program management and P&L. Focused ERP Practice on PeopleSoft, Baan and SAP implementations.
• Responsible for the Design, Test and global deployment of a web-based application for the management of Kaizens at the Cable Systems division of Corning Corporation
• Successfully led the start-up and Distributed Computing, Networking and Telephony integration of a new sales office in Brazil for Corning
Corporation.
• Planned and implemented the strategy, Lean-Six Sigma re-engineering, change management, automation and two-fold capacity expansion of an electric products manufacturing facility in Puerto Rico including systems integration.
• Planned, configured and Implemented an IT Change Management optimization solution for world-wide use at Corning Corporation.
• Responsible for developing a successful Training and Education proposal for the worldwide SAP implementation at Coca-Cola Company.
• Was principal subject matter expert in the development of an engagement and project management curriculum for advanced field practitioners of the Management Consulting Practice at Ernst & Young LLP.
• Directed the strategy, planning and implementation of capacity expansion projects (facilities/equipment/IT) and Business process Outsourcing for two manufacturing plants in Costa Rica ($7 million) and Uruguay ($5 million).
EDUCATION / PROFESSIONAL CERTIFICATIONS
Master of Industrial Engineering (MSIE) / Specialization in Organizational Productivity
Master of Business Administration (MBA) / Specialization in Finance / Strategic Planning
University of Miami, Miami, Florida
Bachelor of Science in Aerospace Engineering
Polytechnic Institute of New York, Brooklyn, New York
Studies in International Management
New York University Stern School of Management
Completed advanced ERP training in PeopleSoft Finance, Manufacturing, Purchasing, Order Management
ORACLE Training Center, Chicago, Illinois
Advanced Certification in BAAN Manufacturing/Logistics (ERP) Software
Baan International Service Center, Grand Rapids, Michigan
Completed advanced ERP training in ORACLE Manufacturing
ORACLE Training Center, Chicago, Illinois
Certified in Safety and Loss Prevention Management
International Loss Control Institute, Atlanta, Georgia
Certified Project Management Professional (PMP)
Project Management Institute, Drexel Hill, Pennsylvania
LANGUAGES: Fluent English, Spanish, Portuguese and German
HERNANDO E. FLORENTIN
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PROFESSIONAL EXPERIENCE
INDEPENDENT MANAGEMENT CONSULTANT, New York, New York 2009 – Present
Independent management consultant in the areas of SAP, PMO, Project/Program Management, SDLC, ERP, Asset Management, CRM and IT infrastructure. Currently assigned under contract to Corning, Inc. as Senior Program Manager supporting various product development, application software, infrastructure, and solution selection programs in the Americas and abroad for the US$6 billion leader in Display Technologies, Telecommunications, Environmental Technologies, Specialty Materials, and Life Sciences.
INFOR GLOBAL SOLUTIONS, New York, NY 2008 – 2009
Regional Engagement Director, US North and Eastern Canada
Professional Services / Consulting Director for Public Sector of Infor Global Solutions, a highly-diversified software conglomerate representing a portfolio of ~multiple acquired standalone lower and middle-tier software companies, wholly-owned and closely held by Golden Gate Capital, a private equity firm. Led a global team of IT and Project Management professionals delivering application software implementation and maintenance services (Hansen, EAM, Infor ERP/Baan) to state and local government clients in the U.S. and Canada. Drove business unit sales, revenue, and earnings. Oversaw 12 Public Sector engagements generating over $4 million in annual revenues. Responsible for PMO development/coordination, contract management, metrics, profit/loss, strategy, methodology and business development for key geographic region of $2 billion software concern.
INDEPENDENT MANAGEMENT CONSULTANT, New York, New York 2000 – 2008
Independent management consultant in the areas of Project Management/PMO, Business Process Outsourcing, Lean Six Sigma and ERP solutions.
Completed ERP and supply chain assessments/implementations with clients such as George Weston Bakeries (Bayshore, NY -Food Products), Rain Bird (Tucson, AZ – Irrigation Supplies).
Areas of intervention included E-Commerce, ERP implementation and supply chain consulting and project management including the areas of Planning and Scheduling, Sourcing/Supplier Management, Production/Operations, Distribution, Transportation and Customer Service.
PARTIAL LIST OF CLIENTS:
Motorola, Inc., Schaumburg, IL / Medtronic, Inc., Minneapolis, MN / Abbott Laboratories, Inc., Chicago, IL / Telemundo, Inc., San Juan, Puerto Rico / Dun & Bradstreet Corp., Ne...
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