PROFILE
Highly driven and results oriented business professional with extensive experience in business development and relationship management. Entrepreneurial leader with experience in planning and analysis, interpreting and conveying market and financial information in an analytical manner that supports profit-planning. Strategic thinker with proven track record of driving revenue through prospecting, acquisition, and expansion of customer opportunities. Bilingual: Fluent in English and Spanish.
PROFESSIONAL EXPERIENCE
Strategic Equipment Solutions – Houston, TX 07/11 – Present
Founder-Venture Capitalist
• Founded and established a new supplier of Oil & Gas equipment for Upstream and Downstream operations.
• Planned, coordinated and directed a market penetration strategy for local and international markets. Originated business development plan for Latin American countries such as Mexico, Colombia and Brazil.
• Defined and identified strategic relationships with key influencers and decision makers in Latin American markets. Established company’s growth goals. Set first year revenue goals with 80% coming from Latin America.
• Attended trade shows, conferences and other industry events. Managed new inquiries from inception to proposal completion. Liaised, at a global level, with clients, operations, engineering and commercial in order to successfully complete proposals. Negotiated contract terms.
• Established a relationship management strategy through dedication of customer service excellence. Offered a cost benefit approach of used and surplus equipment.
Bank of America – Atlanta, GA 05/08 – 10/10
Strategy & Operations Manager
• Developed and implemented a strategy that generated monthly revenue of $1MM and exceeded sales goals by 11% on personal and commercial products.
• Analyzed and redefined business processes. Built a continuous improvement program that improved internal operations and lowered overall risk from high to medium.
• Developed, executed and monitored an expense control program that reduced expenses by 19%.
• Led a 15 person team in the implementation of a client service and retention model that resulted in an 8% increase in client satisfaction.
• Performed financial analysis. Improved overall credit commercial approval rate by analyzing cash flow and income statements.
• Reduced employee turnover from 13% to 8% through consistent coaching and mentoring.
Bank of America – Atlanta, GA 10/06 – 05/08
Relationship Manager
• Developed and implemented a business growth strategy for individual and commercial clients, constantly exceeding sales goals by 30%.
• Planned, developed and executed promotion programs. Increased mortgages applications by 15%.
• Deve...
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