SUMMARY OF QUALIFICATIONS
• Thorough knowledge of various OEM printers such as IBM, Printek, Zebra, Printronics, Hp and Lexmark
• Knowledge with IBM AS400 systems.
• Knowledge of PC based systems.
• Knowledge with IBM Point Of Sale systems.
• Proficient with performing preventive maintenance and upgrades on systems and printers.
• Ability to communicate clearly both verbally and in writing
• Excellent ability to establish and maintain relationships with subordinates and co workers
• Exceptional ability to perform technical computations and tests
PROFESSIONAL EXPERIENCE
Senior Field Engineer Great Lakes Computer
• Responsible for repairs on various OEM equipment at various customer sites.
• Responsible for preventive maintenance on OEM equipment..
• Responsible for reloading customer operating system on AS400 systems.
• Responsible for trouble shooting cable and communication issues.
• Serve as a liaison between customer Help Desk and end user at Point of Sale accounts.
• Inform customer of software or h...
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