Cilla

9/17/2014
Houston, TX

Position Desired

Other Engineering
Anywhere in the U.S.
Yes

Resume

Objective:
To secure a challenging and rewarding career that allows me the opportunity to utilize my education, analytical skills and professional experience.


Professional Strengths:
„« Ability to work under pressure
„« Exceptional communication skills
„« Exceptional interpersonal and team management skills
„« Ability to handle multitasks
„« Problem solving and decision making skills
„« Exceptional attention to detail
Experience:
H-E-B Grocery (May 2008-present)
Customer Service Representative

„« Assists with inventory control; loads, unloads, and moves product
„« Provides excellent customer service
„« Assists customers with selections
„« Uses suggestive selling techniques to meet customer needs and build department sales
„« Provides excellent customer service by answering product-related questions and helping customers locate store merchandise
„« Maintains standards in shrink, safety, inventory control, and sanitation
perform the duties of Customer Service Assistant as needed
„« Stocks and rotates items on store shelves as needed
„« Checks shelves for out-of-date and damaged products
„« Directs the traffic flow of customers through check-out lanes
„« Manages efficient break and lunch schedules for service Partners
„« Approves and reviews financial transactions (override capabilities)
„« Consistently complies with store operating procedures




Health and Human Services Commissions (May 2003-August 2007)
Executive Administrative Assistant
Volunteer

„« Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes.
„« Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
„« Provides information by answering questions and requests.
„« Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
„« Contributes to team effort by accomplishing related results as needed.
„« Prepares reports including conclusions and recommendations for solution of operational and administrative problems.
„« Handles a wide variety of complex situations and conflicts involving the clerical and administrative function of the office that ...

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