SUMMARY OF QUALIFICATIONS
Highly motivated and experienced dental office professional. Knowledgeable in all facets of dental office activities, particularly insurance, but including scheduling, patient flow and more. Extremely dependable, service oriented, detailed and diligent. Strong organizational and collection skills, strong customer relation skills - ability to deal with all children, adults and special needs patients. Computer Proficiency – Dentrix, OrthoTrac, Softdent, Practice Works, Microsoft Word
EXPERIENCE
CARLYN S. PHUCAS, ORTHODONTICS, Marlton, NJ (November 2011 to September 2012)
Insurance Coordinator
Responsible for all insurance activity for busy growing office including verification of coverage for new scheduled patients as well as current pediatric patients, submission of all claims and predeterminations, application and verification of pediatric payments. Experienced in the Dentrix and OrthoTrac systems. Responsible for all eob’s and adjustments on OrthoTrac insurance report. Follow up with patient/parent if insurance was terminated and/or changed.
DENTISTRY FOR SPECIAL PEOPLE, Cherry Hill and Turnersville, NJ (July 2005 to February 2011)
Dental Receptionist
All front desk duties for busy office, which included scheduling patients for 5 dentists and 3 hygienists, answering phones, confirming appointments, entering insurance and personal payments for the correct provider, submitting insurance claims, verifying all new insurance and reviewing explanation of benefits and predeterminations with patients, sending out monthly bills and collecting payments. Performing calculations and entering orthodontic contracts into Den...
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