JOSEPH W. YUEN
4328 North Sayre Avenue
Norridge, IL 60706 Cell: (708) 574-3687
Objective: To seek career opportunity in business that can utilize my skills.
Employment EBay E-Commerce Self-employed Merchant Norridge, IL Oct 11-Present
• Created and maintain product, customer, sales and profit database on Excel spreadsheet
• Develop and modify sales strategies
• Established merchant’s policies on payment, return, refund, shipping for both
domestic and international sales
• Conduct competitor researches to determine product pricing
• Write detailed product descriptions
• Take product pictures in different views and create combined pictures by using Photoshop
• Analyze profit percentage based on revenue, product costs and fees
• Research shipping options by different carriers to determine and offer the most cost-effective services to customers
• Communicate with customers electronically in timely manner to answer their enquiries on the advertised products
• Process packaging, shipping and handling of sold products in timely manner
• Contact mail carrier to resolve shipping and delivery issues
Modern Dental Laboratory - Office Clerk Chicago, IL June-July 11
• 2 months summer job
• Checked, packed and packaged dental models for UPS dispatch to dental offices
• Stocked and prepared packaging materials
ESPO Corporation- Manual Redlining and data entry Willowbrook,IL April-June 10
Contracted for Nicor Gas and Comcast projects September 10
• Used change orders access an atlas page viewer
• Found and viewed the appropriate page
• Made page copies and marked them manually in red
• Used engineering/metric scales and read highway plans and symbols
• Data entry of electrical wires used onto excel spreadsheets
Modern Dental Laboratory – Intermittent Administrative Assistant Chicago, IL Jun 03 – Mar 09
• Delivered dental products and picked up models from dental offices
• Communicated with dental offices’ staff during deliver and pick-up processes
• Maintained account database to assure accuracy of orders
• Coordinated between dental offices and UPS for dispatch of dental models
• Prepared invoices for billing
ESPO Corporation – Engineering Drafter Willowbrook, IL Apr 08 – Jun 08
Contracted for Comcast project
• Prepared various drawings of cables, utilities, and landscapes from sketches of site plans
• Revised and edited existing drawings to current layout standards and specifications by AutoCAD
• Searched and scanned the installation sites from on-line county maps
Pro Architect PC – Architectural Drafter Chicago, IL Apr 07 – Feb 08
• Created sketches from on-site measurements
• Prepared various drawings from sketches of construction projection
• Revised existing drawings to current standards of layouts, specifications, line weight, and text on AutoCAD
Education Triton College River Grove, IL June 09 - Present
Certificate of Engineering Technology/CAD Design
• Blue print reading
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