Sandra

11/6/2014
San Antonio, TX

Position Desired

Industrial Engineering
Anywhere in the U.S.
Yes

Resume

EDUCATION
Bachelor of Science in Industrial Engineering Expected: May 2013
St. Mary’s University, San Antonio, TX
 Mathematics minor
 Successfully achieved a (4.0 GPA) while involved in (20+ hours/week) of employment and leadership activities.
 Dean’s List Highest Honors (2010 – Present); Phi Eta Sigma National Honor Society
 Presidential Scholarship, International Student Scholarship, Ewing-Halsell Scholarship

RELEVANT PROJECTS
Intern, Process Management Improvement August 2012 to May 2013
Emergency Department, Veterans Administration (VA) Hospital, San Antonio, TX
 Conduct time studies to determine work flow mapping, reduce patient wait times, and create recommendations for innovative business practices.
 Identify process effort excesses and organize work process workflow.
Intern, Quality and Control August to December 2010
St. Mary’s Undergraduate Admissions Office, San Antonio, TX
 Optimized print media mail out pieces for new and transfer undergraduate student recruitment processes and increased efficiency by three (3) minutes per student or 13%.
 Redesigned perspective student interest card and data entry process resulting in a savings of two (2) minutes per student information card entry, for a total of a 1,000 prospective students.

EXPERIENCE
St. Mary’s University Learning Assistance Center, San Antonio, TX August 2010 to Present
Administrative Assistant January 2012 to Present
 Provide tutoring service information and weekly schedule to incoming students.
 Assign student tutoring sessions and supervise tutoring activities
 Close Center at Close Of Business.
Spanish Tutor January 2012 to Present
 Provide individual and small group tutoring to improve grades and complete coursework for ten 10 students.
Receptionist / Cashier May to August 2010 to 2012
K-Pelo Hair Salon, Managua, Nicaragua
 Ordered inventory and scheduled staff of twenty (20) people to various assignments.
 Managed customer flow, and successfully reduced waiting times by reorganizing appointment scheduling process.
 Effectively managed customer experience.
 Created organizational behavior events for employees.
Intern, Translator November 2011 to January 2...

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