+ Education
Agro ParisTech, Paris, France. Paris, France
Masters of Science, Economics of Sustainable Development, the Environment, and Energy, 2005-2006
Mediterranean Agronomic Institute of Montpellier,Montpellier, France
DSPU (Postgraduate Specialization Diploma) - Agricultural and Natural Resource Management, 2004 –2005
Ecole Superieur d’Agriculture de Mogran, Zaghouan, Tunisia
French Diploma of Engineering, Rural Economics –Major, Development and Agricultural Policy, 1999 –2002
Ecole Superieur d’Agriculture de Mogran,Zaghouan, Tunisia
Preparatory Classes for Engineering School – Major, Biology, 1996-1999
++ Professional Experience
TOT Solutions, West Hyattsville, Maryland, Nov 2011-Sept 2012
Customer Service Agent
* Interact with diverse customer base in Arabic, French and English
* Resolve complex customer issues
* Schedule appointment for the Visa Applicants
* Identify client issues and direct them to the right channel
TITI Seafood Company, Bizerte, Tunisia, July 2009-Oct 2010
Sales Manager
* Expanded prospecting of new customers
* Determined daily price based on market value and created sales strategy
* Supervised, organized and motivated sales team
AGRIDEV Consulting Team Tunisia, Tunis, Tunisia, Feb 2007-June 2009
Agro-Environmental Economist
* Assessed environmental and social impact of agricultural projects and prepared summary of findings
* Examined the economic impact of the projects and composed corresponding reports
* Conducted technical and financial evaluation of agricultural projects
Ecole de Mine de Paris, Paris, France, May – Oct 2006
Intern – Center of Energy and Process
* Performed evaluation of European energy savings potential from case studies
* Prepared the protocol for the experimental energy savings certificate market
* Analyzed and presented the testing market results in thesis: “European Energy Savings Certificate Market Simulation Project (Certificat Blanc)”
Hydro-Plus Tunis - Design Office, Tunis, Tunisia, Oct 2003 - Mar 2004
Agricultural Economist
* Executed financial evaluation of agricultural projects
* Worked with farmers to design optimal crop planning.
* Monitored and analyzed the technical and economic results of the farms in the project
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