EDUCATION
Academy of Health Care Professions (Certified Medical Assistant), May 2010 - Austin, TX
Life Support Health Providers (CPR/AED) Program– American Heart Assn., Oct. 2009
Doss High School, May 1984 – Louisville, Kentucky
PROFESSIONAL DEVELOPMENT
Flextronics (12th Shingijutsu Kaizen Workshop – Integrated Network Solutions), April 2012, Austin, Texas
Flextronics (Certified IPC Specialist), December 2011, Austin, Texas
1993 –2003 Dell Training such as Lotus Notes, Outlook Program, pgAgent (PGA) installed and Motherboard Prep Excel Chip Handing ISO Awareness Training
HONORS AND RECOGNITION
2005 Bronze Star Award for Direct Impact on the Customer Experience
PROFESSIONAL EXPERIENCE
Flextronics (Aerotek Temporary Services) – Austin, TX January 2011 – September 2012
OBA Auditor (Out of Box Audits)
Responsible for providing OBA (Out of Box Audits) inspections and audit units reporting the results of the audits, responding to and reporting the results of the audit, reporting their findings into the data collections system. Communicating immediately to operations when there is a minor OBA failure when not completely cleaned, when security bag seals are missing, conducted visual inspections criteria, ensured that the unit was properly packed and that labels were applied properly, conducted test verification and inspected the product (s) for proper labeling of commode and serial numbers. Products inspected included telephones, servers, controllers, circuit board, hard drives, and software. Additional duties included serving as calibration coordinator where I provided weekly calibration updates for production equipment and as ESD coordinator where I conducted as ESD (Electronic Static Discharge) audits for the production site to ensure employee safety equipment use and compliance (glasses, gloves, shoes, smocks) and a safe work environment. I was responsible for notifying management if non-compliance occurred and if corrective action was required.
Concentra Medical Centers - Austin, TX March 2010 - May 2010
Medical Assistant Internship
Responsible for completing 180 hours of medical assistant training and providing patient care for up 140 patients per day. Types of medical services included serving those who needed injury care, physical examinations, immunization administration, and minor emergencies. Internship provided the opportunity to utilize patient care techniques such as vital signs, performance of office-based labs, rooming and comforting injured patients and setups for wound care and eye care, patient care check-in and check-out (see professional reference letter by Dr. Charles R. Hinman, Medical Director for Concentra Medical Centers and Ms. Lori Garcia, Medical Assistant Program Director/Instructor for The Academy of Health Care Professions)
Dell, Inc. – Austin, TX Assembly Senior Technician (A5) May 2003 – De...
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