CAREER OBJECTIVE
I am a qualified professional seeking a position utilizing my leadership, communication, and customer service, financial and technical skills. I hold an associate’s degree in electrical engineering and am proficient in Word, Excel, PowerPoint and Outlook.
QUALIFICATION HIGHLIGHTS
Communication, Leadership, Training, Skills and Quality
• Worked independently in field and office settings.
• Trained employees on MS Office Products.
• Collaborated with training vendors to arrange advanced MS Office classes.
• Worked in collaborative team environment for 17 years. Met and exceeded team expectations.
• Managed 2 classroom training facilities.
• Traveled to various locations throughout VA, TN, OH, WVA and TX utilizing mobile Laptop classroom for various MS Office and customized software training.
• Answered incoming and outbound customer calls concerning quality control and product reliability.
• Successfully lead group team meetings that identified issues and found resolutions for problems affecting team performance.
• Supervised and coordinated building construction.
• Instructed training in virtual classroom setting.
Technical Expertise
• Designed overhead and underground electrical distribution facilities to residential, commercial and industrial customers.
• Lead Appalachian Power Company and Contractor line crews during storm restoration.
• Surveyed all rural electrical lines extensions.
• Inspected electrical facilities in substations.
• Calculated voltage drop for customer facilities.
• Enforced National Electrical Safety Code.
• Enforced all County and City residential and commercial building codes.
Financial Experience
• Sold residential real estate.
• Managed remodeling and new construction projects.
• Assessed real estate loans for loss processing.
• Managed personal rental properties
EMPLOYMENT HISTORY
WELLS FARGO BANK - Roanoke, VA – Phone Banker I 2012-Present
WELLS FARGO BANK - Roanoke, VA - Operations Specialist 2010 – 2011
UC SYNERGETIC...
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