Executive Summary
A multi-faceted Information Technology management professional with over 17 years comprehensive experience in Corporate Engineering, Project Management and Network Operations in various public and private telecommunications companies. Performed and managed planning, budgeting, design and execution of client operations environments. Provide Technical Support, Customer Relations and Network Engineering. Knowledgeable in various information technology disciplines as well as business processes, principles and tools. Strengths include solid communication, problem solving, detail oriented and ability to influence change.
Responsibilities as Project Manager
(With PEG Bandwidth, Alta Telecom, BPE Communications and Fujitsu Consulting)
Confirm scope and cost of the solution
Develop a comprehensive SOW for all clients
Overall project management
Manage client expectations
Obtain and confirm inventory of in-scope devices
Manage the implementation of monitoring capabilities for the in-scope devices
As a recognized global process and project management champion, led efforts to revamp and
Re-structure processes and projects, promoting and embracing change within Operations teams.
Provided costing and SME support to Communication Sales Support teams.
Developed Project Cost model Calculator to enable Solution Architects to work more effectively
Responsibilities as an Design Engineer
Budget forecasting, Site analysis, Managing project dates, Backbone Design, Metro Ring Design, and IP/VLAN configurations for MPLS Networks, Network design, Layer 1,2,3 Network design, Backhaul network design, RF Radio design, Rack face drawings, Cable run lists, Power requirements, EDPs, MOPs, BOMs, SSID, TEOs, LOAs, CLAs, Granite, Oreos, Remedy, Tirks, CCP, Site Surveys and Provide Tier 3 Support
Devices Engineered (Designed and/or implemented into existing network(s)
ALU 7210, 7705, 7750 SR 7/12, Ekinops C200s OADM 4s, C600HC, Tellabs 7100, Flashwave 9500, Juniper JNCIC, Cisco 15454, M6, M2, Adva FSP-3000, BTI-7000, ALU TSM-8000, Fujitsu FW4500, FW4100, Nortel OPTera 5200(DWDM), OPTera Connect DX,(OC192), Classic OC48, and OPTera 3300(OC3), OPTera 3400(OC-12), OPTera 3500(OC48), OPTera Long Haul
Networking (EMS) Tools
Nortel Optical Manager (Site Manager), Fujitsu Netsmart 1500 and 500, Tellabs 7194, Cisco CTM, Ciena MTM, Orion and FSP, OMEA, Ciena on center and SAM (5620)
Network Protocols: MPLS / ISIS / TCP/IP / SIP / MGCP / SCCP /
Recent Certifications
PMI Certification (Project Management within Organization)
Calix E7 Certified
Flashwave 9500 Maintenance and Alarm Clearing
Flashwave 9500 Test and turn-up
Juniper JNCIC - Junos
Adva FSP-3000 Test and Turn-up
BTI-7000 Test and Turn-up
ALU- 7210, 7705, 7750
TSM-8000 Operator Course (RF Radio)
NSA - Access Control Plan Policy and Procedures
NSA - Service Provider End User Information
NSA- Class A Services Policy and Procedures
NSA - Class A and B Product Requirements for Installation, Maintenance and Lifecycle Support
NSA - Conducting Work Involving the U.S. Government
NSA - Smart Metering For Power Utilities
Professional Experience
1/2014 – present Frontier Networks NOC Engineer
• Provide and documented in-depth analysis to isolate and resolve customer affecting issues.
• Provide guidance to others and performed escalation procedures in a timely manner.
• Provide on-going network monitoring, device configuration, and performance management on client's managed SONET, WDM, and Data Communications Network. Monitor and manage the client's DCN and the managed customer networks for alarms, traps and conditions.
• Identified issues, researched and initiated maintenance process, which included writing the Method of Procedure (MOP).
• Oversight of maintenances to completion and engaged support as needed (Tier 2, Tier 3, etc).
• Updated project manager and director of any new procedures that needed to be implemented. Troubleshoot the networks as necessary when alarms, traps or conditions are generated.
• Answer calls from client's NOC customers, respond to their requests or query the network of alarms, traps or conditions to answer customer questions.
• Created and maintained records of all maintenance, network changes, alarms and corrective actions taken.
• Provided circuit moves, adds and changes as directed by the network administrator(s).
• Performed data entry into the NOC circuit/NE database.
7/2013 to 12/6/2013 Alcatel-Lucent (TEKMARK) Network Engineer
• Analyze networks (Layer 1,2 and 3)
• Equipment including : ALU 7210,7705,7750 SR 7/12,
• Monitored and Trouble shot ALU Equipment with SAM (5620)
• Support the NOC in order to Create and verify alarm/message and topology based correlation rules (i.e. posting, patterning, trending / thresholding, root cause)
,
10/2012 to 7/2013 PEG Bandwidth, LLC Network Design Engineer
• Create and maintain detailed network design packages including Visio Designs for Ring
Nodes and RF Microwave towers, Equipment BOM’s and IP/VLAN configurations for MPLS Networks (For multiple markets)
• Provide monthly high-level presentations and network designs
• Provide budget analysis and projections
• Coordinate with equipment vendors to manage quote request and timely delivery within
Budget (30 Million plus) accounts
• Provide network design services including both pre and post sales.
• Engineer equipment including: ALU 7210,7705,7750 SR 7/12, Ekinops C200s OADM 4s and
C600HC.
• Layer 1,2,3, design ,Segment drawings, Raman Amplifiers, DWDM, Network design, signal flow,
Bill of Materials/Installation Relation Materials, Bay Mounting, Top Support, Cable Ladder
Structure, Fiber Guide, Network Synchronization, IP Addressing, VLANs, Power Cabling,
Grounding & Isolation, test and turn-up.
• Ensure the overall network would be feasible for PEG bandwidth to turn-up.
• Work with field personnel to bring rings up based on custom ordered dates.
• Design and order Metro/Carrier Ethernet equipment for network deployments
• Work with SE’s to validate pre-sales designs to ensure precise SO’s
• Evaluate live Metro Ethernet networks to design and initiate network growth initiatives ahead of network blockage
• Design and support large complex +100Gbps DWDM systems
• Provide Tier 3 support to Network Operations for all Network related events
7/12/11 to 10/2012 Fujitsu (FNC) NOC-Engineer
• Provided guidance to others and performed escalation procedures in a timely manner.
• Provided and documented in-depth analysis to isolate and resolve customer affecting issues.
• Provide on-going network monitoring, device configur...
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