OBJECTIVE
Experienced Thin Films Metrology Process TD Engineer with metrology tools troubleshooting, technical debugging and networking skills, seeking to broaden horizons and Learning new skill sets.
EDUCATION
Portland State University, Portland, OR.
• Masters of Science in Electrical Engineering. 09/2007- 08/2011
University of Phoenix, Hillsboro, OR
• Information Technology course work. 01/2003 - 01/2005
Heald College, Portland, OR
• Associate Degree in Networking Technology, with an Emphasis in Cisco Systems 04/2002-10/2002 and Cisco Certified Network Administrator (CCNA) Certification.
• Associate Degree in Applied Science Computer Information Systems, 01/2001-04/2002
• Achieved Deans List. GPA 3.7.
• Awards and Honors: Dean’s List, Student of the Week, Excellence in Tutoring.
University Malaya. Kuala Lumpur, Malaysia.
• Bachelor’s of Science in Electrical and Electronics Engineering. 1996-2000
Pertama Technology College. Kuala Lumpur, Malaysia.
• Diploma in Electrical and Electronics. 1993-1996
PROFESSIONAL EXPERIENCE
Process Technology Development Engineer. Intel Corp, Hillsboro, OR 10/11 - Current
• Experience with ellipsometry, reflectrometry and wafer stress measurements.
• Sustaining (Rudolph S300) and (KLA Tencor ASET-F5x) toolsets - developing and implementing variety of VF process and tool improvement projects.
• Responsible for complete tool installations, qualifications, and task force technical support.
• Sustaining successful safety performance, excursion prevention and tool matching/stability through the practical application of daily statistical process control (SPC) chart reviews, PM execution and overall tool availability performance that meets the goal (98%).
• Responsible to be the technical expert and effectively leverage skills and experiences in experimental design (DOE), and metrology statistics to implement projects, and achieve results in an environment where new challenges are emerging on a regular and rapid basis.
• Sustained and role modeled leadership skills in Virtual Factory tool matching by working closely with other VF members.
• Developed great people skills by working with/supervised FSE/Vendors on tool troubleshooting/matching and fixing issues diligently.
• Experience working with various Customers requests/queries /problems in timely manner in performing all required tasks.
• Ability to leverage resources both internally and through external vendors to meet customer demands in a challenging sustaining environment. Excellent results orientation.
Self Sustaining Manufacturing Technician. Intel Corp, Hillsboro, OR 08/2004 – 10/2011
• Performed functions associated with all wafer production operations in thin film metrology supporting PTD / Ramp. This includes set-up, calibration and preventative maintenance tasks on wafer fabrication equipment.
• Evaluated operating data to conduct in-line equipment adjustment and ensure process optimization.
• Strong judgment in resolving complex problems and troubleshoot wafer production Tools.
• Recipe creation / teaching on New Product Introduction (NPI) on Intel process technology.
• Peer trainings / Seed trainings / worked with tool FSE - Displayed consistent professionalism.
• WP writings / SPC control limit change. (Engineering limits)
• Developed advance maintenance procedure for improved tool repair and recovery time.
• Dedicated customer support skills and worked with other module tools successfully with minimal training.
• Demonstrated leadership in safety by performing shift wide FAB evacuation training drill won AWARD for outstanding contribution for the group and the company. Participated in safety forums and improved tool sets mechanical safety.
• Performed to all Intel's safety and IP protocols.
Hardware/Software Tester. SNG Enterprise (Intel Corp, Hillsboro, OR) 06/2004-08/2004
• Hardware and Software Testing of Windows GUI, Wireless Platforms, and Wireless drivers.
• Various testing of Copper Spur and Ohlone Motherboards.
Computer Engineer. Rockwood Computer Networks, Gresham, OR. 01/2003-06/2004
• Installed and configured computer software, end-user support and troubleshooting.
• Analyzed and resolved hardware/software problems, maintenance/support, QA Testing equipments and all peripherals.
• Provided turnkey h/w and s/w end user support.
• Setup and configured LAN. User administration. Worked in Ethernet, TCP/IP networked environment.
• Introduced new products to customers. User support, implementation, and technical support.
• Excellent customer service skills including phone, follow-up, and availability.
Customer Support Engineer. Natural Data (Intel Corp, Hillsboro, OR). 10/02- 12/02
• Responsible for Builds, Installation and Ghosting of OS (WIN XP, WIN 2K), PC Refresh.
• Set up LAN connectivity, Intel Migration Tool, and Customer Support.
• Technical assistance on new software installations.
Lab Assistant/Tutor. Heald College, Portland, OR. 01/01- 04/02
• Tutored students in the campus learning resource center. <...
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