OBJECTIVE: To obtain a position that will enable me to utilize my strong communication skills, educational background, and ability to work well with people.
EDUCATION:
HEALTHCARE ADMINISTRATION Major
Bachelor of Science 3.2 GPA
University of Michigan- August 2008- December 2013
EXPERIENCE:
Donor Processor, Talecris Plasma Resources Center July 5, 2011- Present
• Conducts pre-donation medical screening in accordance with established guidelines.
• Determines Hematocrit (HCT) and Protein via finger stick and use of the hematastat and refractometer
• Ensures all donor screening information is complete and accurate prior to donation
• Effectively communicates donor medical information to Medical Staff
• Ensures donor confidentiality
• Establishes and maintains donor files in an organized and efficient manner
• Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation
• Performs general administrative duties, including greeting donors in a friendly manner, answering phones, and assisting center management as needed
• Exposure to biological fluids with potential exposure to infectious organisms
• Communicate with over 2000 donors weekly, while seeing over 350 donors daily
• Working in a high...
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