Summary
IT Management professional – hands on engineer with 20+ years of experience. Proven leadership skills, results oriented, goal driven, with the ability to view the broad picture while focusing on the right details. Strengths include networking and systems, hands-on troubleshooting, staff and project management, deadline/objective focus, vendors/suppliers, and diplomacy. Background in manufacturing, public sector, and software industry - datacenter moves, all tiers of networking (core/edge/wlan/wan), Enterprise SAN, ERP replacements, and more. My perfect position is in a small to medium organization needing hands on IT leader and Engineer.
Professional Experience
Mobile Heartbeat LLC, Waltham, MA (mobileheartbeat.com) 2013 September - Present
Director of IT
Responsible for all aspects of IT Operations and Technical Services - Storage, Virtualization, Networking, VOIP, DBMS/SQL, Integration, systems, messaging, and all related technologies. Systems supporting in house production, QA, and development, as well as implementation, maintenance, monitoring, and related operations at customer sites.
• Develop IT Services, standards, policies and procedures
• Established Technical Services, as well as application/support services group
• Major Technical Services Projects
o 2013 Implemented Core switching (Cisco) and network zoning (Routing/switching/acl/dmz etc)
o 2013 Established a fully managed Virtualization (VmWare) and Storage infrastructure
o 2014 Datacenter and office moves (from Woburn to Waltham MA)
o 2014 Replaced Firewall implementation (Palo Alto Networks, Cisco, Linux)
o 2014 Revamped WLAN infrastructure setup (Cisco), including monitoring/dirty zones
o 2015 Upgraded Virtualization Infrastructure to vSphere 6
• Product / Software Projects
o 2013 System/application reporting (SQL) and statistics site or deployment specific.
o 2014 Automated installer/configurator for Windows based applications (NSIS)
o 2014 System/application monitoring specific methods and specifications
o 2014 Improvements and platform changes to VOIP/SIP Pbx systems and integration
o 2015 Automated installer/configurator for Linux based applications, custom Ubuntu installer
o 2015 Load Balance and SSL offload applications – load testing (F5, Citrix, Kemp, Linux)
• Support multiplatform development environments and systems – Windows Desktop/Server/Mobile, Mac osX, iOS, Android, Linux, Unix/BSD – MS-SQL, MySQL – integration of platforms, hardware, HL7 interfaces/streams
Zippo Manufacturing, Bradford, PA (www.zippo.com) 2011 May – 2013 September
Manager, IT Engineering and Projects
Continually ran projects; improving efficiency, reducing power/cooling needs, and expanding overall capabilities. Fully managed all projects; budget, planning, research/development, deployment, production, and maintenance.
• Responsible for all aspects of Network and Systems Infrastructure, LAN, WAN/Metro, WLAN, VM/VDI, and supporting network environment, AD, E-Mail, Security, Etc.(Force10/Cisco, 2 Datacenters, 7 buildings, 5000 ports)
• Key projects and improvements
o 2013 Backup replacement (CommVault Simpana 10, Compellent)
o 2013 ERP implementation Infrastructure – consolidation legacy systems (Microsoft Dynamics AX, SQL)
o 2013 Sharepoint 2013 Infrastructure – in conjunction with ERP, and other efforts.
o 2013 VOIP Planning and Pre-project Manufacturing plant, incl LAN/Poe and L1 updates.
o 2013 Core switch upgrades, 10/40Gb leaf/spine setup (Force10), 2 locations.
o 2012 Firewall replacement, Checkpoint/Websense to Palo Alto Networks (HA)
o 2012 Anti Spam replacement, FFE/Websense to Cisco IronPort (HA)
o 2011 Replaced power and AC in 2 datacenters (Liebert).
o 2011 Established Enterprise SAN (Compellent) and Virtualization (VMware) infrastructure – 2 datacenters, with DR options, P2V and rollouts/upgrades, reduced footprint by 75%.
o 2011 Replaced ancient Intermec with new Cisco Wireless Network in Manufacturing and office environments
o 2011 Implemented multiple NMS, NetFlow Analysis, Device Tracking etc (Solarwinds, Nagios). Onsite/offsite.
o 2011 Exchange 2003 to 2010 upgrades, LAG’s, AD forest migrations
• Maintain and monitor Infrastructure/systems, delegate/train for daily activities and hand off common tasks.
• Develop/Research, prepare CapEx budgets, Plan new/future projects.
Seneca Nation of Indians, Salamanca, NY (www.sni.org) 2004 February – 2011 May
IT Coordinator 2008 March - 2011 May (A public sector director position)
Responsible for all aspects of IT, providing infrastructure and shared services to government and health care facilities. Interacting with Tribal Council and Executives on a daily basis.
• Managed 9 employees in 2 locations - 4 engineers
• Projects, major events, and key improvements.
o Built Fiber Optic Infrastructure for 2 campuses, 29 buildings.
o Replaced entire LAN, VOIP readiness, Cisco. 2 cores, 29 buildings, 4000 ports.
o Phone System Replacement, VOIP, UM, Mobility, etc. 650 endpoints, Shoretel (Temporary Nortel Integration)
o AD forest migrations, Exchange 2003 to 2007. (Consolidation, cleanup)
o ERP move from BlackBaud Fundware to Microsoft Dynamics NAV (Serenic), MS-SQL, Integrations/ISV.
o Established SAN (Equallogic), virtualization (Citrix XenApp), and VDI pilot environment (Citrix).
o Datacenter moves, new structures, major renovations, expansion, Sharepoint/DMS, GIS, Deployment, etc.
o Firewall replacement – Palo Alto Networks (HA)
o WAN and Internet Connectivity upgrades, with redundancy, T3 and EPL, ring’d mux
• Established structure in IT, Leveled support system, P&P, Ticketing, Inventory/Assets, renewal cycles, SS framework.
• Managed vendors, contracts and service negotiation, SLA’s, established pricing levels, budgets, CapEx, reporting and strategic planning. Achieved ROI and Goals 100% of the projects.
• Federal grants, application, managed all related projects, expenditure, and reporting. (Telecom, Infrastructure, GIS)
Network Administrator 2004 February - 2008 March
In this 4 year period I took the organization from a 4 server, nearly flat layer 2 network, to 3 cabinet’s filled, redundant and structured network, and the beginnings of a SAN and Virtualization infrastructure.
• Implemented Core network and Layer 3 functionality (Dell, Nortel, Cisco, HP - OSPF)
• ERP system replacement (Blackbaud Fundware 7) – major step from DOS/Text to Win/GUI.
• Upgrade Exchange 2000 to 2003, multiple AD forests. Deployment automation, GPO, etc.
• Firewall replacement, Fortinet and Microsoft ISA, websence. MailFoundry anti spam.
• Pilot and Implementation of Lefthand SAN and VirtualIron (Oracle) Virtualization infrastructure
• Specify/Recommend systems/specs from mobile devices/desktops to Servers and Storage, renewal cycles, maintenance etc., do...
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