PROFESSIONAL SUMMARY
Motivated professional with proven strengths in quickly learning new processes, technologies and machinery, as evidenced by recent educational transition; currently seeking a position within the automotive assembly, automated manufacturing, and electronics industry. Customer focused with the ability to work in stressful situation meeting deadlines, and provide quality work.
QUALIFICATION
• Knowledge and experience in electromechanical and electronic systems and prototypes.
• Experience building and mounting electromechanical sub-assemblies, working with PCB, fittings, crimping wires, tubing, hand tools following Visio procedures.
• Follow up on projects, analyze, and correct all technical problems on equipment within an assigned area.
• Knowledge to demonstrate interface a PLC to remote I/O devices, interface PLC to various load devices, program PLC to perform complicated control functions, and troubleshoot system faults
• Knowledge to demonstrate and connect and operate various AC and DC drives, measure and calculate drive parameters, trace process parameters using an oscilloscope, adjust and tune drive control systems, and troubleshoot AC and DC systems
• Stellar customer service and customer support knowledge including problem identification, escalation and resolutions
• Personal computer skills (Microsoft Operating Systems and Associated Office Suite Components), tools, and basic electronic skills; Specific hardware and operating system knowledge on assigned products
EDUCATION
Jefferson State Community College, Birmingham, AL (See Addendum for Relevant Coursework)
• Associates in Applied Science Electronics, 2013
• Associates in Applied Science Automotive and Automated Manufacturing, 2013
CUSTOMER SERVICE SUPPORT EXPERIENCE
Glenwood Autism & Behavioral Center Birmingham, AL
Residential Instructor 01/2010-Present
• Provide direct care and actively participates in the implementation of each individual served Plan of Care
• Assists in or performing activities of daily living, personal hygiene, dressing, eating and exercise/activities.
• Assists in goal setting and implementation for
• Responsible for accurately completing required administrative paperwork in a timely manner
Dungarvin Alabama Birmingham, AL
Support Service Specialist 01/2008-05/2010
• Worked with individuals with developmental disabilities providing community based supports.
• Responsibilities included teaching independent living skills to maintain a clean and safe living environment, meal preparation and self-administration of medication.
• Transported individuals to activities and/or appointments may also be your responsibility.
• Assisted in maintaining a clean, safe living environment• Meal preparation and completion of various household tasks
• Medication Administration
• Transported consumers to outings, work, activities, doctor appointments, etc
• Supervised, taught, and assisted the consumer in every aspect of his/her life, with the goals of fostering increased independence, choice and empowerment.
ELECTROMECHANICAL, ELECTRONIC SYSTEMS, AND INSTALLATION EXPERIENCE
WorkForce Hardaway, AL
Crimper 09/ 2005-11/2005
• Assembled electromechanical and/or electronic systems and prototypes according to engineering and/or production documentation. Crimp terminals to wire cables
• Assembled and connect wire ...
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