OBJECTIVE:
To obtain a challenging position that offers career growth
EXPERIENCE:
04/08/2013-
Front Office Assistant/Registration
TriHealth Heart Institute
Answering, handling and screening incoming telephone calls; greeting and registering patients, filing and preparing charts.check in-out functions, including review of encounter form data, collection of co-payments, scheduling follow-up appointments and test; completing daily bank deposit; day-end reconciliation duties. charge/receipt-entry and charge-receipt summaries for all office-related services.
12/13/2010- 02/17/2012
WellStar Cardiovascular Medicine
Patient Service Rep.
Float,Check in-out,co-payments,scanning,Responsible for performing a wide variety of clerical procedures that requires independent judgment, ingenuity and initiative in the utilization of computers and other office equipment. Knows the existing lines of communication and authority, handles communications properly.Understands appropriate scheduling process and works with physicians and their staff to schedule surgery cases accurately and resolve any issues that may occur. Handle heavy phone volume,Verifies and posts transactions. Follows established procedures for processing receipts, cash etc. Sorts and files variousdocuments.,precertification for heart catheterization,preop education,verifying insurance.
10/2009 - 12/10/2010
MDT Atlanta, GA
Office Manager
Manage all business accounts, Maintain clerical front office duties, Supervise employee Payroll and HR policies & procedures, Submit invoices, Schedule transportation transfers, Comply monthly expense reports, Inventory, And any other office and clerical duties necessary to run the organization efficiently.
1/2004 - 9/2009
Butler County Health Of Ohio
Butler,OH
Lead Medical Front Office
All front office functions including patient relations, assist patients with questions and/or direct assist other front office associates with completing general tasks,provided office support to medical personnel, Train new hires in all aspects of the front office, ensured proper coverage in the front office area at all times,Assisting in the implementation of all new procedures,Gather ,compile and complete all daily reports as assigned,telephone duties, patient registration, insurance verification, specimen collections, handling medical records, filing, organize and maintain paper and electronic files, manage projects, conduct research, provide information via the telephone, postal mail, e-mail, billing , and any other office and clerical duties necessary to run the organization efficiently.
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