Graduate with a Bachelor’s degree in Computer Engineering Technology. With experience in information technology, customer service, data entry, records management and direct client services.
Education
Prairie View A&M University, 2013
Bachelor’s Degree in Computer Engineering Technology
•Member, National Society of Black Engineers: NSBE and the IEEE Computer Society
•Extensive computer training, including knowledge of multiple networking environments and computer business software
•Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively.
Career History & Accomplishment
Desktop Support, St. Luke’s (Medical Center) 2014
•Applied PC configuration and optimization to desktops and laptop carts around the medical facility
•Responsible for PC break/fix
•Assisted with organizing, adding, or changing printers/scanners around different departments
•Installed applications associated with the clients Intel: Citrix clients, Acrobrat, and other patches that needed attention
•Performed Migration while converting PC’s to Win 7 Enterprise and applied needed drivers
•Worked on IT Tickets assigned by team lead in a timely matter
Regional Lead Field Technician, Netsync Solutions 2014
•Responsible for recording inventory and asset tracking of all computers at HISD campuses
•Scrutinize computer data into Excel spreadsheet and finalizes database for Project Manager review
•Upgrades machines with new image from Windows XP to Windows 7 operating systems
•Reviews machines to ensure the image updated successfully and works properly
•Initiates data migration on specific machines to save needed data before upgrade
•Assists in the logistics when distributing laptops to HISD campuses
-Installed and assemble docking stations for customers
•Managed and organize team member tasks while working in the field
•Organized and assemble warehouse structures to create a safe productive work station for other employees
Receiving Associate, Walmart 2013-2014
•Executed facilitation for internal and external receiving, unloading, processing, maintenance, and storing of merchandise
•Exemplified Direct and Indirect service while working independently and as a team member with staff and management
•Provided customer service and problem solving skills to consumers
•Facilitated and maintained incoming freight utilized retrieval from shipment pallet jack and shipping equipment
Lead Counselor, YMCA.
•Designed and planned camp activities to be conducted for the children – Implemented the daily schedule, directed and supervised children in spontaneous/planned activities
•Established set of rules and regulations that all have to follow on the camping trip – Held responsibility for the safety, personal care and discipline of the children.
•Vast knowledge of outdoor activities, sports, emergency procedures, first aid and weather conditions.
•Creative inclination and excellent organizational skills
Day Counselor, YMCA. ...
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