SOFTWARE ENGINEER
SUMMARY OF QUALIFICATIONS/ACHIEVEMENTS
Experienced and knowledgeable Information Technology Professional seeking to contribute education and acquired skills within a Software engineering/development position. Work well independently, or in a group setting providing all facets of computer support such as troubleshooting, repairs, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in Visual Basic coding, SQL language, and providing Customer and End-User Help Desk Support. Quickly and efficiently identify and resolve technical issues and concerns. Excellent communication and presentation capabilities.
EDUCATION
Arkansas State University, Jonesboro, AR, 12/2012
College of Business, 12/2012
B.S. in Computer and Information Technology
Coursework: Business Communication, Database Administration, Marketing, Network Administration, and Management Information Systems
Pocahontas High School, Pocahontas, AR, 2007
Graduated 4 out of 145
Concentrations in Advanced Math and Science
Coursework: Typing, Word Processing, Advanced Physics, and Advanced Calculus
Recipient of Foundation Scholarship for Most Outstanding Student
PROFESSIONAL EXPERIENCE/ACCOMPLISHMENTS
O’Reilly Auto Parts, Jonesboro, AR (03/2011 - Present)
Assistant Store Manager
• Perform various administrative duties such as daily paperwork, deposits, and payroll management.
• Respond to customer inquiry calls, quickly assessing the consumers’ needs and promptly finding the necessary information.
• Helped cultivate record setting sales, while maintaining acceptable payroll percentages.
ArtBeat, Jo...
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