SUMMARY:
A Senior Quality Assurance and Testing expert with hands-on Lead and Managerial expertise in software quality assurance and IV&V as well as in soft and hardware testing; requirements formation; configuration management; release management; customer service/help desk support; and other IT related activities. Can quickly come up to speed on running projects or manage a team from start to finish. Providing an extensive catalogue of experiences to support lead and decision making activities across the software development arena including SDLC process creation. Often can bridge knowledge gaps and merge diverse development teams and processes to enable a lean, smooth development to production process with fewer resources.
APPLICATON & SYSTEM EXPERIENCES:
Listing of areas used, tested, or otherwise worked include, but are not limited to:
Industries: Inventory and Manufacturing processes, Federal Budget interfaces, Mortgage Information, Social Security related claims, disability processes, and training; Health Care Insurance/Consumer Directed Healthcare (CDH/CDHC), CMS Healthcare and Medicare provider, plan, & payment systems, Single-Sign on (SSO); Internet and Intranet site development and content management applications, Investment accounts maintenance, Information Security: Identity & Access Management (IAM); Internet product tracking and distribution; and testing for Telecommunication servicing activities.
Industry Guidelines: The Capability Maturity Model – Integrated (CMM/CMMI), The Test Maturity Model Integrated (TMMI); ISO 9000 series quality management and; the Information Technology Infrastructure Library (ITIL).; Independent Verification & Validation (IVV) ; Many software development methodologies including: Agile, RUP, Waterfall, Spiral, etc.; IV&V/QA Processes and oversight; etc.
Applications, Systems, Platforms, etc.: Mainframe; client/server; web interfaces; web services; 2/3 tier; intranet/internet; RF (remote) touch screen terminals; Pre- and Post Firewall Applications; LAN Network installation and maintenance; TCP/IP protocols; Multi-subscriber and dictionary oriented retrieval systems. Java; J2EE; Javascript; Java Business Layer (JBL); Java Message Systems (JMS) – Message Queues & Topic; Role Based Access Control (RBAC); Single Sign On (SSO); Pega/PRPC; Linux RedHat Enterprise & Fedora; Siteminder; RSA; HTML; HTTP; HTTPS; C++; DB2; Web Objects; Vignette Storyserver; Crystal Reports; CA’s Clarity Time System; IBM's WebSphere Portal Server, WebSphere application Server (WAS); Identity and Access Management (IAM) -Tivoli TIM/TAM, FIM, and Directory Server; AmberPoint SOA Management System; Systinet Registry; WebTrends Analytics Tool; Struts; XSL; XML; SOAP; IVR (Interactive Voice Interaction) VOIP (Voice Over Internet Protocol); Elsinore Visual Intercept Defect Tracking tool; Mercury/HP Quality Center/ALM; PeopleSoft; ETL processing; TIBCO Enterprise Message Services & Business Works; B2B Services; Electronic Data Interchange (EDI); Rational Requisite Pro, ClearCase, ClearQuest, Test Manager, Functional Tester, & Performance Tester; UPS’ Dispatch Planning System; ACT’s ACTRAX and Tagit!; Sato and Datamax Barcode Products; Federal Financial Management System software; Oracle 7,8,9, 10, & 11g; Endevor; Adobe PDF documents; Microsoft Windows; Office Products; Project, DOS, Visual Basic, Visual Studios; Visual Source Safe; VB.net, SQL; SQL Plus; SQL Server; Sharepoint; Various browsers; Lotus Notes; Power Builder 6; Various defect tracking systems; SUNOS and Solaris; SCO UNIX/Xenix; Xwindows; DEC UNIX V; VAX/VMS; ATT ASH 3B15; NCSA Mosaic, Bay Networks routers; Tactical Ground Intercept Facility (TGIF & TIF2); Framemaker5; Interleaf; M204; Delta Data systems; Medicare Advantage; and many more
SPECIFIC WORK EXPERIENCES:
SENIOR INFORMATION SPECIALIST Current Position
Social Security Administration – Woodlawn, Md.
Primarily responsible for the independent quality assurance (IV&V) reviews of projects’ processes and products in the SSA’s primary systems IT organization. Work with Project Managers and Planning Personnel to help keep projects on track for success. Perform audits of large and small scale high-profile projects across several components. Review and modify existing Software Development Lifecycle (SDLC) process for the entire organization. Edit submitted information to modify the SDLC to make sense and be readily usable to project managers and team members. Train project managers, planning personnel, and other Information Technology related personnel in the SDLC processes, procedures, standards, guidance, and products required for SSA project development.
SENIOR SYSTEMS ANALYST Jun12 – Sep12
Tantus Technologies/Centers for Medicaid & Medicare Services – Woodlawn, Md.
As a senior systems analyst, oversaw an operational support organization responsible for building and maintaining the Centers for Medicaid and Medicare Services' Healthcare Integrated General Ledger Accounting System (HIGLAS). Acted as representative of CMS in performing reviews of contractor SDLC activities including testing plans, execution, and results; release management processes; interaction with external clients and developers; and other IT activities of contractor personnel and daily operations and IT software development lifecycle activities.
SENIOR IV&V TEAM MEMBER Mar12 – Jun12
Panacea Consulting/Department of Labor – Washington, DC
Initial member of a newly formed Independent Verification & Validation (IVV) team for the Department of Labor’s Wage and Hours Division – IT branch, tasked with helping the reorganization of the department and developing its processes. Created and implemented an IV&V plan to encompass both full start-to-finish SDLC activities as well as ad hoc and in-progress development. Analyzed tasks, researched information, determined that best course of action for responses, and documented the entire process. Acted as the IV&V subject matter expert and plan author while presenting the IV&V team and its tasks and expectations throughout the branch's employees and management as well as to all contractors and external entities as the organization refocused its IT practices.
SENIOR VALIDATION LEAD July10 – Jan12
Intepros Federal /Social Security Administration – Woodlawn, Md.
Managed a team comprised of contract testers and SSA analysts in the validation (testing) process of a high-profile project expected to detect billions of dollars of fraudulent SSA claims through the initial two releases. Organized and trained members to master and test a web-based application designed to convert/replace legacy mainframe and paper-driven processes as well as integrate the new product with a third party business partner. At the same time became the primary reviewer/Subject Matter Expert between test, analysis, and development for all requirements being developed and Quality Control processes and systems. Performed solution architect duties by creating detailed system scenarios to provide analysts, testers, and developers one-stop guidelines for building requirements, code, and test cases. Acted as the coordinator for initial review, assignment, and tracking of all defects...
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