Al Cruz
Summary of qualifications
A WAN/LAN/Hosting professional with extensive experience, designing switching and routing networking technologies in demanding environments. Experience in product development and marketing as well as sales engineering in the communications industry. Develop, manage and sell a full range of telecommunications and global networking products services. Design custom ethernet and optical data networks for enterprise customers with mission critical high bandwidth requirements. Develop telecommunications solutions utilizing the full suite of company products including Hosted PBX VOIP/SIP trunking & IP Video solutions via MPLS/IPVPN. Access via DWDM, SONET (Fujitsu), Dark Fiber, IRUs, 2.5/10gig wavelengths, EVPLs, Private Lines. Product services via Data Center Colocation, Internet IP BW, and L2/L3 MPLS. Knowledgeable in new NW Paradigm/infrastructure via SDN/NFV benefits, function, and features.
Professional Experience:
IPC Sr. Sales Engineer New York, NY 2009 – 2014
Pre/Post Sales Engineer in support of the New York Sales Account team. Assisting the top Account Managers in the North America region with design solutions for many of the IPC product offerings. I have worked closely with experienced Sales, Marketing and Product Management leadership on IPC IP products consisting of DWDM, Dark Fiber, IPVPN/MPLS, VOIP, Ethernet Private Lines and the Extranet Market IP solutions. Other product consists of TDM to IP voice conversion via Cisco Gateways and L2/L3 switches. These products allow our customers to keep their existing Trader Voice Infrastructure in place, while providing a Cisco managed CPE solution. These dynamic solutions yield a more resilient/redundant infrastructure that can provide disaster recovery assurances for the Trader Voice community of interest. Many of these solutions not only provide redundancy and resiliency, but a platform that can scale to meet the clients future growth Data/Voice communication needs. Often time and once a Data/Voice solution proposal is sold, my duties would be to provide the client with additional supporting documentation. These documents would consist of not only the overall customized network design, but when needed, a Scope of Work, equipment bill of material, access Carrier route maps, rack elevation diagrams, and Project Initiation Handover requirements. This approach provides our client base with the best in class solutions as a well as a compelling reason to have IPC provide all there communication needs. Many of my Solution designs are needed in support of the Sales Account Team in having them succeed on their sales endeavors.
• Network design of converged media (Voice, Video, and Data) for the financial markets.
• Monitor and administer day-to-day operations of all voice-related areas (Cisco UC, Turrets, Private wires, VOIP), Manage and coordinate installation of new technologies, circuits, ARD's, MRDs, Plus NICE Recordings etc.
• Network design Ethernet, SONET (Fujitsu), DWDM, & Dark Fiber access for DC connectivity.
• Equipment Provisioning & Configuration, managed services, managed security services.
• Network Topologies: VoIP Realms SIP/H.323, IPVPN/QoS/MPLS/iMPLS, ATM, Frame Relay, SONET/SDH transport/backbones.
• Industry Expertise, MNCs and Financial Markets.
• Managed NW Security FWs, ACLs, IDS/IPS, IPsec/SSL AAA authentication & BCP/DR Planning.
• Network Bandwidth WAN Optimization appliances.
• Network Solutions for CDN cashing networks.
• Pre-Sales & Post sales liaison on designing, pricing, and network application solutions.
SAVVIS Sr. Solution Engineer New York, NY 2007 - 2009
• Provide Pre-Sales Solution designs and product support to NY and Boston financial
• & media enterprise sales teams. Provide product presentation support on qualified financial opportunities. Work with Account Managers on new logos and prospects.
• Responsibilities include targeting financial clients in proposing financial network solutions. Participate in sales strategy calls, account planning sessions and assisting in product training to direct sales representatives for the financial vertical. This including RFP response on Savvis’s product portfolio. IPVPN/MPLS, ATM/FR, financial market data feeds & FTS/FIX, private exchanges/private networks. Additionally provide designs and solutions for CDN cashing networks, co-lo, managed hosting, Open/Dedicated cloud compute resources, IaaS, in SAVVIS’s Integrated global data centers.
• Support sales representatives as a subject matter expert product expertise and related strategy positioning. This to identify and facilitate opportunities in which to grow revenue and quota on a monthly & quarterly basis.
• Provide post technical support and as a trusted evaluator to internal product teams and custom engineering. These supported backend groups are product marketing, service delivery, implementation and custom engineering groups that tie into the client network services and solutions designs.
Global Crossing Sr. Sales Engineer New York, NY 2001 - 2007
Pre/Post Sales Engineer assigned to a Sales team supporting and training Sales Account Representative with various WAN/LAN applications. Solutions such as, DWDM, Dark Fiber, IRUs, 2.5/10gig wavelengths, SONET,...
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