Employment:
Convergys (work from home) 09/2013-still there
CONSUMER CARE REPRESENTATIVE: Responsible for assisting customers with making payment and payment arrangements; Informed customers with bill inquiries; Activated phone lines; Ran Credit Checks for adding lines to account
Stat Imaging Solutions, Statesboro, Ga., 09/2012 to 09/2013
DOCUMENT PREP SPECIALIST: Responsible for transferring hospital patients’ paper medical chart into an electronic document. Arrange paper record in order by grouping all like forms together in reverse chronological order. Use the scanner to transfer images into the computer. Index/Verify that all information has been submitted in the correct order and format, deleting and correcting any unacceptable images. Communicate both written and orally with hospital staff about the status of patient records. Abide by all Federal, State, Local, and HIPAA laws when handling patient records. Prepare memos, emails, spreadsheets, and charts for corporate office to show production levels.
Jackson Hewitt, Statesboro, Ga., 10/2011 to 04/2012
Tax Preparer: Responsible for conducting financial interviews with clients about their taxes. Prepare tax returns. Communicate with customers over the phone about refund status. Marketed store products for business. Accepted cash and check payments for completion of tax return.
Coastal Homecare, Statesboro, ...
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