Summary
Quality/ Reliability Engineer with 29+ years of professional experience as a champion for continuous improvement with the skills to build a strong quality and reliability culture.
Skills
Reliability test design, planing, and execution.
Solid technical aptitude with structured problem solving and failure analysis skills.
Product environmental qualification.
Process development and improvement.
Design for manufacturability and reliability.
Professional Experience
FLIR Systems Inc, Wilsonville OR, 1/07 – Present
QUALITY ENGINEER: Responsible for developing and implementing strategies to improve the Quality and Reliability of Airborne Camera Systems.
Assumed responsibility for preparing and reporting on Supplier Corrective Action Notices for a large customer.
Assumed responsibilities of Quality Manager on two occasions during the search for a replacement.
Helped to foster a reliability culture by teaching a series of problem solving and reliability classes.
Planned and conducted thermal reliability stress tests on new products prior to release.
Presented at the yearly FLIR Engineering Symposium. Prepared and presented 6 papers on Product Qualification, Reliability, Structured Problem Solving and chaired one discussion group on Reliability.
Represented FLIR Quality in Government Program Office Review meetings. Reviewed field failures and communicated cause and corrective action information.
Conduct Quality and Reliability improvement projects.
Developed a data reporting process for analyzing service repair data to demonstrate the need for a site FRACAS system.
Xerox, Wilsonville OR, 5/06 – 1/07
RELIABILITY TEST ENGINEER: Responsible for developing and implementing strategies to improve the Quality and Reliability of Color Printers.
Lead Test Engineer for lab operations, media handling, firmware testing, prototype configuration management, daily data review, and coordination of FA efforts.
Developed a weekly data reporting process for the media handling team. Trained the engineering team how to analyze raw data in real time using pivot tables, so design team resources could be assigned for investigation.
Coordinate and execute weekly system level print engine firmware tests for prototype software releases.
Technical and operational lead for three test labs, two lab leads, and 20 test technicians across two shifts.
Xerox, Wilsonville OR (Contract Employee: Adecco), 8/04 – 5/06
TEST ENGINEER: Responsible for assembling, maintaining, and running fixtures to test new printer subsystems and components.
Selected and designed components, assembled fixtures, provided fixture software requirements to FW Engineers, troubleshot fixtures, prepared test plans, and performed tests on five unique subsystem test fixture configurations.
Provided test data to Design Engineers for use in project milestone reviews.
FLIR Systems Inc, Wilsonville OR (Consultant: E. Quinn Consulting Services), 7/04 – 8/04
CONSULTANT: Responsible for identifying and solving thermal field failures of IR Camera Systems for a key customer.
A FLIR customer requested a system thermal problem be resolved in four weeks or a contract would be terminated. The issue was isolated and a fix proposed during week one. Field upgrade parts designed and validated, and a service technician trained and heading to the field during weeks two and three. Performed additional Solar Radiation tests to validate a “sun shield” which provided the system additional thermal margin during week 4.
Xerox, Wilsonville OR (Contract Employee: AZAD Inc.), 8/02 – 4/03
RELIABILITY ENGINEER: Responsible for developing and implementing strategies to improve the Quality and Reliability of Print Heads.
Managed the construction of a new Failure Analysis Lab. Produced equipment specifications, evaluated suppliers, supported facilities modifications, and managed equipment installation.
Developed system level test plans. Test plans included fault isolation techniques, data collection requirements, failure analysis requirements, and prepared formal reliability test reports for NPI milestones.
Developed a technique for evaluating print head particle contamination. Setup a visual measurement system to determine particle size and concentration.
Print Head engineering support for all Printer System Test Labs. Supported technical inquiries, system troubleshooting, fault isolation, failure analysis and reporting, and test article configuration control.
Prepared and updated group Standard Operating Procedures.
Intel, Hillsboro OR, 1/01 – 4/02
QUALITY/ RELIABILITY ENGINEER: Responsible for developing and implementing strategies to improve the Quality and Reliability of Front End Servers.
Implemented a resonant frequency technique for testing server boards and systems, which replaced a traditional pass/ fail dynamic shipping test.
Performed root cause investigations on customer issues and factory defects.
Performed prototype chassis evaluations to capture manufacturing and assembly critical-to-function data. The data identified possible problem areas for redesign prior to volume production.
Quality and Reliability Engineer for the development and release of 3 new 2-way high-density Server products in 2001.
FLIR Systems, Inc.-Portland, Wilsonville OR, 7/99 – 12/00
QUALITY ENGINEER: Responsible for developing and implementing strategies to improve the Quality of IR and Broadcast camera systems.
Identified and reviewed assembly defects with manufacturing engineers and technicians, and implemented corrective action plans to reduce OBF with vital customer.
Conducted assembly and part quality issue investigations for manufacturing.
Performed shipping shock tests on a simulated camera payload to reproduce a component failure mode, and providing the acceleration data to redesign the payload shipping stow locks.
Implemented a new focus assembly for airborne IR systems. This change eliminated the top two causes of imager rework, cut part costs by 20%, and reduced the expertise required to build a defect free assembly.
Prepared the environmental qualification test procedure for airborne IR systems.
Engineering leader for ISO-9000: 2000 certification, and the author of 80% of the engineering ISO documents. Certified ISO internal auditor.
Tektronix Color Printers, Wilsonville OR, 3/95 - 7/99
QUALITY ENGINEER: Responsible for developing test strategies, implementing qualit...
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