RELEVANT EXPERIENCE
ASM America Inc. 3440 E. University Drive Phoenix, Arizona 85034 USA
Field Service Engineer II 5/03 – Present
ASM International N.V. is a leading supplier of semiconductor process equipment in both front- and back-end markets.
The Company possesses a strong technological base, state-of-the-art manufacturing facilities, a competent and qualified workforce and a highly trained, strategically distributed support network.
Skills
• 10+ Years’ experience with test of semiconductor capital equipment At Intel Corporation
• Perform installations, preventative maintenance and remedial repair maintenance on complex electronically/electro-mechanical semiconductor capital equipment at ASM’s global customer locations.
• Traveling to Ireland and different customer sites internationally and domestically while upholding good safety and quality techniques. Training employees to uphold proper maintenance skills and different tool sets
• Create and maintain a high level of customer delight through advanced customer service skills, implementing fast quality responses to both internal and external customers while maintaining a safety first mentality.
• Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems.
• Knowledge in the following areas: Wafer fab, closed loop gas and vacuum control, RG induced plasma, electro-pneumatic controls, microprocessor based controllers, robotics, basic concepts of software, toxic and/or flammable gasses and acids.
• Safety Mentality, Strong positive attitude with excellent customer service skills
• Ability to work in a team environment and/or alone...
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