SUMMARY
A quality focused Electrical Engineer with 4 years experience in failure analysis, process development, quality improvement, and cost reduction efforts in Manufacturing Quality & Production Processes. A proactive participant in all areas of production, dedicated to improving the details as well as overall product quality. Seeking an opportunity to provide professional services in the philosophies and techniques of Engineering through individual attributes or team settings to ensure 100% customer satisfaction.
Professional Strengths Include:
Process/Quality Engineering
Electrical Engineering
Manufacturing Engineering
Six Sigma (Green Belt Training)
Customer Relations/Interactions
Process & System Development
Certified Internal Auditor
Electrical Contracting
Project Management
EDUCATION University of Alabama-Huntsville, Huntsville, Alabama
B.S. in Electrical Engineering
ENGINEERING Johnson Controls, Inc., Clanton, AL October 2014- Present
EXPERIENCE Customer Quality Engineer
Lead Engineer responsible for resolving Customer issues through hands-
on process investigation and analysis.
• Track and monitor OEM ppm performance and ensure appropriate
corrective actions are taken concerning exact complaints from
Customer.
• Travel to Customer assembly plants for audits & project reviews.
• Customer liaison for Hyundai/Kia/Toyota/Ford supplier plants.
• Process, track, & evaluate Suppliers' quality controls ensuring the
delivering of good product.
• Participate in the APQP process, including preparation of FMEA's and
Control Plans while working with production sites to drive
manufacturing improvements.
• Planning of product audits and evaluation of the results.
• Coordinate production related corrective actions for root cause and
corrective action completion.
• Develop new approaches to solve problems identified during quality
activities.
• Resolve customer issues with a high sense of urgency through
customer interaction, facilitating team participation & effective
root cause analysis.
• Troubleshoot defective components & worked with suppliers on
corrective action measures.
• Issue of complaints (reject reports) in the event of non-conforming
product.
• Support implementation (read across) of the best practices and new
lessons learned.
DAS North America, Montgomery, AL May 2014- August 2014
Process Quality Engineer (Contract Position)
Lead Engineer responsible for product & process quality assurance &
continuous improvement projects.
• Developed new approaches to solve problems identified during quality
activities.
• Developed/administered process flow design of internal third party
Quality projects.
• Manufactured fixturing as corrective action measures.
• Created work instructions for end of line inspections ensuring high
quality product is delivered to customers.
Honda Lock Manufacturing Company, Selma, AL 2011- 2014
Product/Process Engineer
Lead Engineer of new project process development & implementation.
• Lead Quality Engineer to support new product development design &
introduction ensuring the attainment of key quality deliverables &
quality target.
• Developed and monitored engineering budgets for product line.
• Conducted design reviews and tests. Liaised with Program Manager,
Design Director, and Production Manager to transition products from
design and prototype through production and completion.
• Aided in scheduling of draftspersons, engineering aides, and other
engineers.
• Provided support during installation and start-up of projects,
ensuring multi-discipline engineering and design efforts were
completed in accordance with project scope, schedule, and costs.
• Advised on integration of all technical aspects for product line,
including hardware, software, mechanical, and electrical
disciplines.
• Supported maintenance in setting up of needed equipment & floor
layout for new model part trials.
• Presented weekly reports to upper level management on previous
week's quality & production status.
• Lead Process Engineer identifying & implementing effective process &
design control systems to support the development, qualification, &
on-going manufacturing of new products.
• Resolved customer issues with a high sense of urgency through
customer interaction, facilitating team participation & effective
root cause analysis.
ELECTRICAL Duff Electrical Contractor, Gordo, AL 1999-2003/2008-Present
CONTRACTOR Electrician Assistant
EXPERIENCE Apprentice...
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