Engineering and sales candidate with 4 years experience in implementing new practices involving quality, customer satisfaction and technical support. Proven ability to work effectively as an individual or with a group to increase productivity and quality while being cost effective. As well as 4 years experience owning and operating a sales focused business
EDUCATION
WEATHERHEAD SCHOOL OF MANAGEMENT - CASE WESTERN RESERVE UNIVERSITY, Cleveland, OH
MBA, Concentrations in Management and Finance, Current
• Relevant coursework in Accounting, Management, Statistics, Business and Finance, and Economics
OHIO STATE UNIVERSITY, Columbus, OH
BS, Materials and Science Engineering, Graduated 2006
• Scholarship Recipient
PROFESSIONAL EXPERIENCE
Farmers Insurance and Financial Services, Chagrin Falls, OH
Owner and CEO of Stillings Insurance Agency, LLC Oct 2006 – current
• Leverage consultative-sales techniques to identify opportunities, obtain new clients, and maintain current client relationships
• Build marketing systems and identify which systems are the most productive
• Recruit, hire, and manage productive employees to aid in marketing and assist customers.
• Network and build relationships with other entrepreneurs within the community to strengthen community ties and establish a strong referral system to aid in sales
Alcoa Power and Propulsion, Cleveland, OH
Metallurgical Engineer July 2006 – April 2010
• Assure quality requirements are met by understanding customer needs & developing cost effective practices to meet needs
• Maintain and develop systems to sustain processes by integrating quality systems into framework
• Implemented new processes in production to enhance product quality and raise quality awareness
• As a Process Manager of heat treat and press operations, gained exposure to the business aspects of a successful company, and used statistics to pinpoint problem areas and improve the manufacturing processes
• Organized and ran a project that focused on fixing an unexpected quality concern that affected four major customers and three suppliers. The project successfully maintained customer confidence and positive working relationships, qu...
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