CAREER SUMMARY
Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. Monitor and test Web site performance to ensure Web sites operate correctly and without interruption. Proficient in network modeling, analysis, planning, and coordination between network and data communications hardware and software. Adept in supervising computer user support specialists and computer network support specialists.
EDUCATION
Associate of Science Electronic Computer Technology June 2014
Concentration: Computer Hardware GPA: 3.34
DeVry University, Miramar, FL
CERTIFICATIONS
CCNA 09/19/2013
CCNP Expected Completion: 04/ 2015
RELATED COURSES:
Computer Applications for Business Critical Thinking and Problem Solving PC Hardware and Software
Introduction to Networking Introduction to Routing Introduction to Switching
Introduction to Programming Digital Fundamentals Introduction to Microprocessors
Electronic Systems
PROFESSIONAL ASSOCIATIONS
DeVry University Certification Club 05/2012 – 05/2013
Toastmasters International 05/2012 – 06/2014
TECHNICAL SKILLS
Electronics Networking Telecommunications
AC/DC Analysis LAN/WAN AM/FM frequency
Read Schematics Routers LabSim Logixpro
Multimeter Windows Configuration
LabView Altera/Quartus II
Microsoft Office/Word ver. 14 /Power Point ver. 14 /Excel ver. 12
WORK EXPERIENCE
Circuit City Stores: The Fountains, Plantation Florida 03/2006– 05/2008
Customer Service Representative
• Handled customer queries, retailed electronic products to customers, such as camcorders, digital cameras
• Diagnose and repair Desktop computers, laptops etc.
• Answered approximately 80-10...
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