CARRIER OBJECTIVE
Contribute to my professional growing and development of the company I work for, applying the knowledge and abilities obtained during my education and professional experience, always focused in the company goals.
EDUCATION
January 2007 – Dec 2010 Industrial & Systems Engineering
Universidad Autónoma de Ciudad Juárez (UACJ)
Ciudad Juárez, Chihuahua México
AREAS OF EXPERTISE
• Customer Care – understand issues that customer will be experiencing and provide corrective actions through a one pager report with any additional document that customer may require.
• Feeding/updating quality systems (plant and Customer) – GQTS (PRR’s), LQTS (PR’s), QMS, Fast Response, customer concerns checklist.
• Send spare parts per customer request – IP’s, PTA’s, FedEx
• Return defective material from warehouse – RMR – RMA
• Problem solving/ Decision making
COMPUTER SKILLS AND OTHER KNOWLEDGES
• Microsoft office package, AutoCAD, Solid Works, Minitab, Promodel
• Poke Yokes, Lean manufacturing, 5’s, Kanban systems
• SMED, Six Sigma, kaizen, MTM
• Certificate given by APICS for successful completion of operations management course
• Certification given by APICS for lean manufacturing methodologies course
• 8D resolution through six sigma methodology
PROFESSIONAL EXPERIENCE
Lear Corporation ESD: Quality Engineer March 2012 - Present
Quality Engineer for GMT 300 (Sonic) and GSV SUV (Trax) Juarez, Chih. Mex
• Daily meetings with Quality Resident Engineers in order to know their needs or findings in customer location.
• Assure customer will not experience any reoccurrence with any issues; inform manufacturing area of current situation with customer, post quality alerts, provide certification labels and establish clean point date with a certification mark.
• Leader in multifunction team meetings to perform process Walk for each customer concerns.
• Verify and follow up with corrective actions established during multifunctional team meetings.
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