SUMMARY
A Configuration Management Document Control Assistant; with significant experience and skills in Engineering Support, Document Control, Project Management and Customer Support. Understands and communicates effectively written and verbally. Has the ability to make sound business decisions with critical thinking and problem solving skills in a fast-paced Commercial and Manufacturing environment. My strengths include the ability to develop strong team building & interpersonal relationships with all levels of management as well as internal & external colleagues, ability to multitask while energizing the workplace. Working knowledge of ISO 9001 software and hardware documentation as well as process improvements through lean Six Sigma. My achieving set goals are in:
• Configuration Management • Customer Support •Project Management
• Data Management • Documentation Control • Program Support
PROFESSIONAL EXPERIENCE:
Curtiss Wright Control, City of Industry,CA - Avonic & Electronics August 2013 - Present
Configuration Managment Document Control Coordinator
•Manage all CM/DM information and documentation and make all accessible to internal staff members-Design Engineering, Program Management, Product Support Customer Services, and Purchasing. Mitigate bill of material problems and drafting errors for all final release of BOMs, drawings and Commercial and Government documentation. Execute and support manufacturing of shipments and product on a daily schedule.
•Enter all pertinent changes through an MRP/Syteline system for tracking documentation status.
•Maintain all engineering master files, route all documentation through electronic signature for final release.
•Conduct and facilitate weekly Control Change Board (CCB) meetings.
•Implement number submissions for Design Change Request (DCRs) and Engineering Change Orders (ECOs). Routinely updates action Item logs and spreadsheets. Hard copy scanning for all incoming drawings to pdf format. Maintain all controlled databases for copies of current legacy, specifications, documents, and Quality Inspection Plans for the Quality files. Participates in both internal and external audits as required.
• Conduct routinely audits on all drawings and document forms for ITAR / EARS discrepancies. Routinely archive historical software data into a network database.
• SDRL submittal tracking and review, of customer approval requirements for all class II changes and updates throughout the duration of the projects.
Rockwell Collins, Tustin CA - Commercial Cabin Systems 2006-2012
Sr. Project Support Engineering Assistant
Engineering Documentation Control - Office Administration Support
•Maintained, archived and retrieved all drawing releases for software & Hardware documentation IFE work packages.
•Collaborated and Interacted daily with Configuration Management, Product Support, and Program Management teams to ensure all work assignments and general direction with documentation for part number revisions.
•Collect and ensure all relevant data for bi-weekly status presentation for Engineering & Program Office Management.
•Created\Released Engineering Change Orders (ECOs), and Engineering Change Request (ECRs). Entered, edited and maintained all changes to documents through the Enovia Project Data Management (PDM) System for all engineering personnel. Assisted engineering and QA by performing functional testing of IFE equipment and systems racks.
•Knowledge of document control procedures and database maintenance, archiving & functionality modifications; incorporated drawing changes in accordance with the ECO processes. Redlined documentation copies; Reviewed and monitored customer requirements for all class II changes and updates throughout the duration of the project. Focal point for creating, reviewing, tracking, and reporting the process of Engineering Quotes (EQs) pertaining to program hours, program cost & cost requirements.
•Implemented and maintained procedure for all new and revised document control processes, served as a liaison between Program Manament Office and Engineering for status, release requirments, document & signature routing.
•Coordinate and support design peer review, and vendor meetings.
•Working knowledge of SAP for verification of work center, accruals and analysis of projects; cross check and edited all information for completeness and accuracy.
Kia Motors of America, Irvine CA – Automotive Corporation 2001-2006
Parts Pricing Analyst
•Determine the appropriate OEM & FOB for pricing formula increases & decreases for newly added parts, and 83,000 existing part numbers; Collaberated and communicated daily with Parts Distribution Center groups to ensure a sustaining inventory level in order to support internal/external (Dealerships & Customers) deliveries through a MRP parts system. Reviewed corporate’s parts inventory manaphest report daily to ensure management of descrepencies of shipments from Korea.
•Monitored gross profit by Product Line Code for quarterly warranty review;
•Make ongoing recommendations for profitable pricing strategies within reasonable selling prices, study market prices & trends.
•Conducted competitive pricing market research using various tools & references i.e., manuals, website & software programs.
Global Computer Sales & Supplies, Compton CA 1998-2001
Corporate Account Executive / Customer Service Representive
•Developed and Managed100+ corporate accounts by promoting and expanding sales in existing accounts & introducing new software and Hardware products and latest services.
•Maintained lists of prospective customers, by traveling throughout assigned territory to solicit orders from regular and prospective customers, providing company & product information materials. Negotiated shipping schedules and rates, also prepared sales contracts for orders obtained.
•Implemented corrective action plans for all delinquent customer orders by working with Accounting/Collections department; updated and retained customer account information relating to billing addresses.
•Resolved outstanding customer payment issues with billing, credits, shipments, Proof-of-Delivery & freight cost.
•Direct customer contact to mitigate outstanding issues, provided Sales Forecasting & Inventory Management reports & spreadsheets to Director of Sales Management Team for Major Accounts.
M.C Gill Corporation, El Monte CA – Advance Composite Material Division 1997-1998
Contracts Coordinator
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