Jose Antonio Ibarrondo–Aquino
9600 Milestone Unit 1037 College Park, MD 20740
Professional Experience January 2014 to Present ITT-Technical Institute Hanover, MD
Information Technology and Electronics Engineering Instructor
School of Information Technology and Cyber Security
Develop and manage syllabus materials. The adjunct professor is responsible for selecting and compiling tests, assignments and/or online discussion exercises that permit measurement of performance relative to standardized learning objectives.
Coordinate courseware and curriculum with academic department chair. The adjunct professor is responsible for reviewing any textbook and other courseware changes with the academic department chair and other full-time faculty teaching the course.
Facilitate Class Instruction. The adjunct professor is responsible for teaching the assigned class
August 2012 to December 2014 National University College San Juan, PR.
IT Help Desk Analyst
Ensure that all workstations, enterprise system and network are stable and operational on a twenty - four, seven days per week basis.
Configuration and resetting the network access accounts whenever required.
Performs routine maintenance, facilitates customization and changes to, and ensures system disaster recovery for a variety of IT systems.
Experience with updating training and Operating Manuals and creating standard operating procedures documents as needed.
Maintains user accounts, passwords, data integrity, system access & security within policy.
Collaborating with end users to identify requirements and deliver solutions in a timely manner.
Troubleshoot and resolve end-user hardware, operating systems, software related problems and resolve basic network and server access problems for end-users.
Good knowledge of Microsoft Active Directory (including GPO/GPP).
Test and troubleshoot client equipment remotely and on-site.
Install, modify, and repair computer hardware and software.
Run diagnostic programs to resolve problems.
Resolve technical problems with Local Area Networks (LAN),
Install computer peripherals for users.
Experienced in TCP/IP and routing protocols, Internet technologies related to network infrastructure, routers, switches, routing and routed protocols.
Gain feedback from customers about computer usage.
Run reports to determine malfunctions that continue to occur.
August 2000 to December 2012 National University College San Juan, PR.
Chair of School of Information Technology and Electronics Engineering Technology
Manages programs and instructional staff within the school of study at a campus.
Ensures proper instruction and delivery of curricula, and ensures that the learning environment meets the curricula requirements.
Communicates performance expectations to instructional staff, monitors performance (including conducting classroom observations), analyzes key performance indicators, provides coaching and feedback, evaluates performance and recommends corrective actions. Facilitates faculty concern resolution.
Assists Dean in the creation of academic goals and objectives for the campuses Institutional Effectiveness Plan.
Develops and coaches faculty in the achievement of goals and objectives.
Makes recommendations to the Dean regarding the selection, retention, and assignment/ scheduling of faculty.
Assists the Dean in determining classroom equipment and instructional staffing needs.
Manages orientation, training and development of faculty.
Conducts regular faculty meetings to discuss policies and procedures. Monitors faculty to ensure compliance with policies and procedures.
Serves as curriculum resource for students and faculty.
Conducts regular curriculum meetings to inform faculty about new and revised curriculum, courseware, and teaching materials; solicits feedback regarding curriculum.
Provides feedback regarding curricula to appropriate curriculum committee. May serve as curriculum content contributor and/or reviewer. Participates in advisory committee and advisory board meetings.
Monitors student grades and attendance to ensure accuracy and compliance with policies and procedures.
Motivates students to actively participate in all aspects of educational process. Provides academic and failure advising to students and documents in student information system. Notifies Dean about student behavioral issues. Assists with new student orientation and student concern resolution.
Coordinates relevant certification programs and student professional associations at the campus.
Promotes student enrollment growth in assigned school of study by participating in the campuses re-entry program, implementing retention initiatives, attending campus events, and involvement in community and professional organizations and events.
Collaborates with Director of Career Services to improve graduate employment outcomes in school of study.
Maintains teaching assignment as scheduled.
Completes professional development activities to maintain subject matter expertise in accordance with standards and/or as assigned
January 1996 to July 1999 Hewlett Packard Co. Aguadilla, PR
Test and Maintenance Technician
Troubleshoots and repairs mechanical, hydraulic, pneumatic and electrical/electronic equipment, including programmable controls, numeral controls, power supplies, drives, gages and test equipment.
Plans and performs work requiring a thorough knowledge of electrical/electronic and mechanical theories and principles, writing specifications, local and national electrical codes, properties of various materials, and principles of operation and application of electronic equipment.
Installs, starts up and shuts down equipment in accordance with company safety procedures for machine activation and shutdown and in line with OSHA requirements.
Troubleshooting software and support for network related technical operational and equipment issues
Advises operators and line mechanics of operation procedures and requirements for working...
Login or Register to view the full resume.
